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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and clean. Not much nearby.
Business response:
Thank you for your delightful review of Extended Stay America. Your positive comments about our well-kept property and convenient location are greatly appreciated. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Lovely place. I just wish they would have had a breakfast
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a nice time here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Update the listing to not include continental breakfast, they only offer granola bars and coffee
Business response:
Thank you for your review of Extended Stay America. We are glad you had a pleasant time here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Nice Was a pleasant experience with a typical oatmeal breakfast. Location is easy access to airport ...
Business response:
Thank you for choosing Extended Stay America for your needs. It feels good to know you had a pleasant stay with us and that our convenient location was the highlight of your experience. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
One and Not Again Not again. Area marginal. Not secure for my taste. No Security in duty. Very few amenities. Running with a small staff. Service was great when available.
Business response:
Robert, thank you for sharing your feedback. Although you liked our service during your pleasant stay, we are sorry you felt unsafe and found our location not much appealing to your needs. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Ligts dontwork n one side of the room Otherwise fine!
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. Your feedback with regard to the maintenance has been shared with our team to check and fix it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
everything was great, clean, comfortable bed and great customer services
Business response:
Thank you for choosing Extended Stay America for your stay. We make every effort to provide clean, comfortable accommodations along with an excellent service, and we are glad to know we accomplished it during your visit. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Room was clean except floor could have been vacuumed a bit better. Everything about the room was loud though. Ac is obnoxiously loud, refrigerator although convenient was loud, traffic from the highway, and the bathroom light fan ( couldn’t sneak into the bathroom without waking everyone else up in the room). We are just used to a quiet house. All the noise didn’t make for a restful night. Also hotel was sold out and they ran out of shampoo and pillows. We each had one seriously flat pillow to sleep on. :/
Business response:
Thank you for taking the time to post a review. We are truly sorry for the issues you experienced during your stay and regret the inconvenience it caused. We wish you would have addressed these problems to our front desk as they would have their best to ensure you are comfortable. Rest assured, your feedback has been shared with the appropriate team. Thanks for the feedback. We look forward to seeing you back soon so that we can make your next visit a memorable one. Sincerely, Hotel Management
It was just ok. The room was kind of questionable but me and my family was so tired we just over looked it. I really couldn’t tell if the beds had been made up or had been used. The bathroom had a dirty towel under the sink and draws was broken. It just really wasn’t up to standard. Even the pullout couch looked questionable
Business response:
Jessica, thank you for the specific feedback about your stay. We are sorry that your room was not properly serviced. We have taken note of your concerns and will use it to make sure we are more consistent in meeting the standards you expect from us. On behalf of our team, please come back again and let us make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.