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Extended Stay America - Indianapolis - Northwest - I-465

2.8
  • Hotels
  • Indianapolis, IN

About this business

HospitalityHotels

Location details

9370 Waldemar Rd., Indianapolis, IN, 46268, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.82,526 reviews
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Anonymous's profile image
Anonymous 
4 years ago

never again my 2yo was bit up by something after being there 10 mins. the stovetop was rusted. neighbors were noisey & smoking all nite. ddnt feel safe. not enough towels 

Business response:

Thank you for your review. We are sorry for the inconvenience you experienced due to smoke and apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, your feedback will be shared with the appropriate teams for review and action. We hope you will give us another chance to ... read more

Donald's profile image
Donald 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago
Brittany's profile image
Brittany 
4 years ago

Never staying again I'm pretty sure it had bed bugs. I was bit 3 times and have 3 huge welts that itch and are painful. 

Business response:

Brittany, thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention. Sincerely, Hotel Management 

DeAsia's profile image
DeAsia 
4 years ago
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Chantel 
4 years ago

Business response:

Thank you for reaching out. 

Sofea's profile image
4 years ago

Caution. come at your own risk Roach motel 

Business response:

Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management 

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Sherry 
4 years ago

They didn’t have a room for me! They said they were all dirty 

Business response:

Sherry, thank you for sharing your concerns with us. It was disheartening to read about your experience, and we regret not being able to accommodate you this time. We are sorry for the inconvenience and hope to redeem ourselves in the future. Sincerely, Hotel Management 

Joshua's profile image
Joshua 
4 years ago

Business response:

Joshua, thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns you had during your stay. Thank you for choosing us, and we hope you will visit again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465

How is Extended Stay America - Indianapolis - Northwest - I-465 rated?

Extended Stay America - Indianapolis - Northwest - I-465 has a 2.8 star rating with 2,526 reviews. 

When is Extended Stay America - Indianapolis - Northwest - I-465 open?

Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.