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9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Clean very roomy comfortable I was satisfied all around for the most part
Business response:
Thank you for choosing to stay Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
My bed did not have a top sheet or blanket. When I went to the registration desk to get some, there was no one there. There was a sign up with a number to call if you needed assistance. No help at all. I had to get a blanket out of my car.
Business response:
Thank you for your review of your recent visit. We apologize for the housekeeping service issues you experienced. We will share your feedback with the appropriate team so that they are more diligent going forward. We are also sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We do hope you will stay with us another time so we can provide you with a satisfying stay. Si... read more
Okay
Business response:
Francine, thank you for your eight-star review of Extended Stay America. We are delighted to know you had a pleasant visit and that you liked our offerings. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
An Ok Stay The room was a nice size for just the two of us it was also clean but the continental breakfast was awful. I understand its not to get you full but there wasnt much of a selection
Business response:
Anita, thank you for being our guest. We are glad you liked the spaciousness of your room, which made for a pleasant stay. However, we regret knowing you did not like our breakfast. Your concern regarding our breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. We hope you choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.