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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms supplies properly and adequately stocked. Front desk rep was very cooperative and helpful when my reservation thru Expedia didn't show in their system. The hotel is quiet except for the disgruntled Housekeeper. The water supply was shut off for a repair to another room. My check out was graciously extended until after the water came back on. At which time I was able to continue my hygiene regiment for a day at work. Everything was perfectly fine.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was worth the money but don't expect much. Overall the room was worth the money. The front desk clerk was excellent. The room was not as clean as I would like it to be, but it was acceptable. They should not even advertise that there is a breakfast because it is a joke.
Business response:
Michael, thank you for sharing your comments about your recent stay with us. We are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. On a positive note, we are glad you liked our great service. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management
Need better breakfast options and fresh products! Add some hot foods
Business response:
Thank you for choosing Extended Stay America. We regret you did not like our breakfast offerings. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Excelente hotel , and it a relax hotel , and give everything what you need , excellent people , and you can allowed family Memeber to visit and to stay for free and we will go back to the same hotel .
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found our accommodations comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room we paid for was not available.. The girl running the desk was mostly rude.. We lost out on an hour of day light waiting while other guests were being checked in.. Cleanliness of room wasn't horrible but not really comfortably clean..
Business response:
Thank you for your review of your stay. We apologize for the reservation issues you encountered, and for the frustrating encounter at check-in. We are also sorry that one of our associates was rude to you. We value your feedback, and appropriate action has been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management
Ive stayed there before and I like the location and the amenities. There was some construction going on in front of the hotel. It was not a big deal and would not have changed my mind in selecting the hotel, but it would have been nice to at least know about.
Business response:
We appreciate your loyalty towards Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.