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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needed paint on outside, but was secure. Managers friendly. Room decent but bed was hard and uncomfortable.
Business response:
Thanks for choosing us. We are glad to read you liked your room and the overall service provided by our staff. However, we're sorry we did not exceed your expectations and regret the inconvenience caused by our bedding. We truly appreciate your comments and will share them with our team to take corrective action. We hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management
Nice hotel, could have been better. The hotel and staff, very nice. I was looking for a hotel that offered breakfast, and a pool. The breakfast was not up to my expectations. They had instant oatmeal, granola bars muffins, and coffee. No milk, juice,fruit, or even cold cereal. My trip was after Memorial day, and the pool was not open.
Business response:
Thank you for choosing to stay with us. We're glad to know you liked the service provided by our associates, but we're sorry for not meeting some of your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Rooms are not cleaned well, the free breakfast is very low quality. Staff are friendly and helpful
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were pleased with the service you received from our associates, but we're sorry for your disappointed with the cleanliness of your room. We have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice kitchenette for travelers.
Business response:
Timothy, thank you for reviewing your stay at Extended Stay America. We are glad to know you had a pleasant time with us and that you liked the concept of kitchenware. Thank you once more for the great review. Please come and see us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,159 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.