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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed but inexpensive for the area... A little disappointed but what do you expect at this price. Fridge with tons of dust and a dead fly on top of it. Very dated hotel. Arrived after midnight from a long drive and arrived to a locked front door. Had to fumble around my phone to find the hotel number. Not the friendliest greeting. Did not really feel welcome.
Business response:
Alex, thank you for your feedback. We are sorry for the service issue you encountered upon arrival and regret the inconvenience caused. Your comments have been discussed with the front desk team so that we can better serve our future guests’. We also apologize your room was not in a spotless condition as you expected. We have taken note of your review and have shared it with our housekeeping team to be more diligent in their efforts going ahead. We hope you will consider giving us another chance to prove we are up to the tas... read more
comfy basic, but comfortable
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Crew stop Great place for crew to stay Home away from home.
Business response:
Mark, thank you for the excellent review of Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Expected better... We got in a little later than expected and there wasn’t anyone at the front desk. I had to use the front desk phone to dial 0 and a lady answered and said she would be right down. I waited at least 10 mins. The bathrooms were dirty..hair on the walls that wasn’t ours.
Business response:
Shauna, thank you for the feedback. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We apologize for the cleanliness issue you experienced in your room. We have discussed this with the housekeeping team and steps are being taken to ensure this does not happen again. We hope you will stay with us again and give us another opportunity to provide you with the ex... read more
Dishes???? The stay was average.with extended stay there was supposed to be dishes in the room but had to call the front desk then had to carry the dishes up to the room then bring the crate back down.also there was supposed to be a continental breakfast available and there was nothing but coffee.
Business response:
Curt, thank you for being our guest and providing your feedback. We regret your disappointment with our breakfast offerings and apologize for the difficulties you faced while you were here. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management
It was ok. Staff was super. Room was clean. Breakfast was NO
Business response:
Thank you for choosing Extended Stay America. We are happy to read you loved our courteous associates and your well-maintained room. It was a pleasure having you as our guest, and we look forward to welcoming you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,376 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.