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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Helpful!!! Staff was very helpful; needed a wheelchair and the clerk was able to bring her office chair out to substitute!
Business response:
Janet, thank you for your kind review. We are pleased to know our staff went out of their way to help you. We will surely pass your feedback with them. Thank you again, and we hope to earn the highest rating by providing you with a much better experience on your future visit to our hotel. Sincerely, Hotel Management
Estuve 4 días y 3 noches nunca fueron a limpiar el cuarto cada día se tenía q ir a pedir toallas limpias a recepción al llegar al cuarto era muy notable q no había sido limpiado antes de nuestra llegada, muy sucio y la tina súper enmohecida
Business response:
Elizabeth, thank you for your review. We apologize for the cleanliness issues you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for your disappointment during your stay. Please note, since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. Also, towels and linens may b... read more
Conveniently located and comfortable tomorrow It was great as always. Front desk really friendly room super clean and the location is conveniently located to restaurants, stores , movie theater and much more.
Business response:
Gina, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept property, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you all as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management
just was not happy that it said that had a pool and there was no pool
Business response:
Thank you for rating your pleasant experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see from your rating, we accomplished this while you were here. However, we regret not meeting your expectations with the pool. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Customer service very friendly and room was spotless
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know the service provided by our superb associates met all your expectations and that you loved your well-kept accommodations. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,376 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.