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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Manager Jerome & lobby associates La Tishia ( new employee ) & I think Helena, we excellent. They went out of their way to accommodate us in every way. The housekeeping and associate who makes certain the rooms are clean need to do better. One room we changed because very dirty. Bedsheets not changed, pillowcase stinky, carpet dirty and eating table full of syrup. The property itself is beautiful and clean.
Business response:
Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff mentioned. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. However, we are sorry for the cleanliness issues you encountered in your previous room and have shared with the housekeeping to see this does not repeat. Thank you again for your review, and we hope to welcome you b... read more
Great for an overnight stay. The check in was pleasant and quick. Would definitely stay here again! Thanks for being awesome!
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The property was clean contrary to other posts I had seen prior to booking. The staff was available and helpful whenever I needed help. The room was clean and organized. I used the kitchen and refrigerator to save time while trying to maintain my daily schedule.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we will be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 964 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.