Extended Stay America - Indianapolis - West 86th St.

Business response:

David, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast as well as with the size of your room. We have suites of different sizes, configurations and rates available so we will be happy to reserve the suite of your choice during your next visit. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future imp... read more

Business response:

Thank you for the feedback about your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for your disappointment with the size of your suite. We do have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next stay. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Tai, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you enjoyed your suite and also recognized our associates. It was a pleasure hosting you, and we hope to see you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Edward, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Lisa, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team is so pleased to learn you enjoyed your stay and that you found your suite comfortable. We look forward to seeing you again in the future! Sincerely, Hotel Management