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8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Easy check-in and check-out. The room was clean and the staff I interacted with were pleasant. It was quiet in the evening.
Business response:
Rebecca, thank you for staying at Extended Stay America. We are glad to know you were impressed with our courteous associates and that you enjoyed your well-appointed room. It was a pleasure hosting you, and we hope to see you back soon. Sincerely, Hotel Management
The sofa bed had no linens or blanket. Mattress was not clean
Business response:
Bruce, thank you for posting a review of your stay. We’re sorry for the cleanliness issue you experienced in your room. Please be assured that we have shared your feedback with our housekeeping team, and we’re reviewing our procedure with them in order to make sure it is followed thoroughly. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Very nice rooms with kitchenette. Would be great for an extended stay.
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you had an amazing stay with us and that you loved your fully-equipped suite. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Mycket trevlig personal,bra lage fo oss,latt att parkera.
Business response:
Hans, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay with us and were impressed by our friendly associates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
One access door did not work with the room key. Bath fan did not work. Otherwise, it was a pleasant experience and I'd stay there again. The surrounding area was commercial/light industrial. It appeared to be a safe area. The hotel staff were extremely friendly and pleasant.
Business response:
Tom, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and liked our ideal location. Also, your feedback with regards to the room key and bath fan has been discussed with the concerned team so that corrective measures can be taken. We value your feedback and look forward to your return visit. Sincerely, Hotel Management
Good location. Basic amenities. Check in was good.
Business response:
Romanus, thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked our ideal location. However, we are sorry if you had any inconvenience. We hope you will give us another chance to provide you with an even better experience. Sincerely, Hotel Management
Convenient Great front desk staff
Business response:
Gina, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our service made for a memorable stay. Your feedback is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Dirty linens laying in hallways, dirt and debris in hallway, took down bed to look for bugs no bugs but looked like food crumbs in bed
Business response:
Thanks for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issue you encountered in your room. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The young lady at the front desk was so nice and helpful. :)
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our friendly associates. We appreciate your feedback and look forward to welcoming you back soon for another pleasant experience. Sincerely, Hotel Management
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 964 reviews.
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.