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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved the style of our room. Very home-like & comfortable.
Business response:
Victoria, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
Staff was very friendly. But the hotel smelled like an old ashtray.
Business response:
Thank you for choosing our hotel for your stay. We are pleased to know you liked our associates and had a pleasant time with us, but we are sorry for the odor you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests never encounter a similar problem. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
Business response:
David, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Room is ok.staff at reception was very friendly. rooms are small & breakfast is poor
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast as well as with the size of your room. We have suites of different sizes, configurations and rates available so we will be happy to reserve the suite of your choice during your next visit. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future imp... read more
Business response:
Tai, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pleased with our short stay Overall a good experience! We were disappointed that there was not an ice machine on site, but we only stayed one night. Room was clean, but after spending 6 hours in the vehicle, the beds could have been more comfortable. There were no linens in room for the pull out, but that was remedied quickly by the front desk staff. Stay was short and we were pleased overall.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you enjoyed your suite and also recognized our associates. It was a pleasure hosting you, and we hope to see you back soon. Sincerely, Hotel Management
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Business response:
Erika, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Room was advertised as sleeping 4. Very small pull out bed for two people to sleep comfortably.
Business response:
Thank you for the feedback about your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for your disappointment with the size of your suite. We do have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next stay. We hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,395 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.