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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast is just muffins. If you need anything even a blow dryer or pots and pans, you have to ask. Couldn’t take a bath because there no drain plug and the Matts are dirty too. The staff was friendly. The rooms are big. You just don’t get the room you book on Expedia.
Business response:
Dear Brittany, Thank you for your feedback. We apologize for the inconveniences you experienced with our breakfast options, amenities availability, and room discrepancies. We are working to address these issues and improve our service standards. We appreciate your positive mention of our friendly staff and spacious rooms. Your feedback is invaluable, and we hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
There were bugs or ants in the kitchen areas before i checked out. The staff only gave me limited cook wear stating it was because i was a short stay. I complained the next morning on her because i never had the issue before. The room bed was comfortable but the couch was old and the recliner was broke.
Business response:
Dear Latosha, Thank you for your feedback. We apologize for the inconvenience with insects in the kitchen area and the issues with cookware availability. We are addressing these concerns with our housekeeping and front desk teams to ensure better preparation and service. Your comfort is important to us, and we appreciate your understanding. We hope to provide a more enjoyable stay during your next visit.Sincerely,Hotel Management
Floor is disgusting, hallways smell awful, tub doesn’t drain. Front office said “we will make note but room is clean.” My daughter’s feet turned BLACK from walking for 2 minutes in the room.
Business response:
Dear Autumn, Thank you for sharing your experience. We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. This is not reflective of our standards, and we are taking immediate action to address these concerns. Your feedback is valuable, and we are committed to ensuring a more comfortable and enjoyable stay in your future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.