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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What You'd Expect It was what we expected. Downtown JAX hotel. Rooms were old, cabinet was really scratched-up. Smell of marijuana in the halls. Thankfully it was only one night and blocks from the fireworks for New Years.
Business response:
Andy, we are glad to know our location worked perfectly for your visit. However, we are disappointed to learn your room failed to impress you. Your feedback is very important as it helps us ensure we are not overlooking any areas of our property that needs work. Thank you for reviewing our hotel. We hope to welcome you again the next time you are in our area. Sincerely, Hotel Management
Within walking distance of the Riverwalk. The hotel is located near the river walk and several restaurants. We only stayed one night, but having the kitchenette was really nice. The room was nicely sized with no frills furniture. The staff was very nice and helpful.
Business response:
Carrie, thank you for sharing your gracious review. We are delighted to know you liked having a fully-kitchenette in your cozy room and that you were impressed with our ideal location close to many interesting venues and restaurants. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Carper is staines in mulriple areas. The furniture is broken and scratched. The shower curtain has mold & orange grimes on it
Business response:
Thank you for being our guest. We are sorry for the housekeeping and maintenance issues you encountered during your stay and regret the inconvenience caused. We have taken note of your comments and have shared it with the appropriate team so that we can improve our service and facilities going forward. We appreciate your business and hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.