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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was good , room smelled really bad.
Business response:
Tyree, thank you for evaluating your stay with us. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Quiet and convenient I was camped out here bc the sewer in my project house was being worked on. Pretty quite place especially for a holiday weekend. Having a big refrigerator and 2 burner stove and a bathtub really helped out.
Business response:
Rachel, thank you for being our guest at Extended Stay America. It's a pleasure to know you had a comfortable stay with us and liked our fully-equipped kitchenette facility. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Overpriced not so great. Location was good, but room, rate, etc. were not. Overpriced
Business response:
Broc, thank you for sharing your detailed feedback. While we are glad our location worked well for you, we are sorry you were unhappy with our price. Please know, we review our pricing regularly to make sure that we are priced competitively. We hope you will consider giving us a second chance the next time you are in our city. Sincerely, Hotel Management
Good location, but zero perks
Business response:
Virginia, thank you for being our guest. We are happy to know you liked our ideal location. However, we are sorry for not meeting all of your expectations. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Loved the swimming pool and lounge area.We were highly entertained by the local fauna: squirrels and tiny lizards.
Even though the hotel is older, it was quite clean. Everyone was very nice and accommodating.
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Didn’t like The old saying you get what u pay for. You had to tote the dishes to your room pillows were too soft had to wait on someone to come check me in them started I’m on break really elevator room forget to open all you smell is weed
Business response:
Diana, thank you for your review. We are sorry our property was not to your expectations and for the issue you encountered. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,841 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.