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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kind of served the purpose... I was only here one night, so I was looking for a location that was Central to the Riverwalk and other notable spots in jacksonville. This filled that need. The rooms were a bit dated and some of the fixtures in the bathroom were loose, but basically the place was clean and the staff kept it secure.
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I loved my stay here because the staff members were very dedicated to making sure the the facility was nice, neat , clean and safe! There was a young lady wiping down counter tops and cleaning things and spraying air freshener while still be pleasant and greeting guest and other personnel. My room was clean and comfy as well!
Business response:
Dear Dejanique, We're truly honored to be your home away from home, and we're glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our devoted staff and thoughtful facilities. Your comfort is a top priority for us, and we're delighted to know you're satisfied with the room and amenities. We look forward to sharing your upcoming holidays and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management
Everything was lovely! They dont take cashapp! But it was great!
My experience The room was spotless. I was amazed that elevator button did not signal elevator. I was not aware that there was a $100 deposit which I found out at check in. The deposit is not disclosed on the website.
Business response:
Dear Timothy, Thank you for your candid feedback. We're delighted to see that you enjoyed our immaculate suites. However, we apologize for any inconvenience caused by the elevator button and any lack of clarity regarding the deposit. We have this information posted on our websites to keep our guests well-informed before booking with us. We appreciate your input and will work on them to improve our guest experience moving forward. Your satisfaction is important to us, and we hope you'll consider staying with us again in the f... read more
I saw roaches in my room and smelled weed coming from a couple different rooms
Business response:
Dear Rafael, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced during your stay. Please know that your feedback is valuable, and we'll address these concerns to ensure a more comfortable experience for our guests. We appreciate your patience and understanding and hope you'll consider giving us another chance. Your satisfaction is important to us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.