This profile has been claimed by the business owner or representative.
Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was comfortable staying at the hotel.
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked our offerings and that you had a pleasant stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
It was a nice stay, front desk staff was nice, room good/clean, would stay again
Business response:
Thank you for the nice feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-appointed room and that our courteous associates surpassed your expectations. We appreciate your review and look forward to your future visit. Sincerely, Hotel Management
It didn't meet with my expectations!
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but we missed meeting some of your expectations. We are sorry we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good location, bad hotel The hotel had roaches. Also, it didn’t have automatic entry doors but they had handicap spots. Big hassle getting my bags inside. I could only imagine if I was disabled.
Business response:
Monica, thank you for being our guest. We're sorry for the inconvenience you had due to the roaches while you were here. Please be assured that we have asked our pest control provider to service our property immediately. We're also sorry for the trouble you had while getting into the hotel. We would like to regain your trust, and we hope to host you again in the future. Sincerely, Hotel Management
Oh Well! Stayed at that location many many times in the past and it’s really taken a downturn it seems. I will not be returning.
Business response:
Kenny, thank you for choosing our hotel again. Our number one goal is to ensure each of our guests has a wonderful experience, and we are sorry we fell short this time. We have shared your feedback with the appropriate teams for review and action. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.