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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to where we need it but it is an old buildin the hotel is an old building remodeled and you can see it. they have old refrigerator inside the rooms with stains, but clean inside. the breakfast is a breakfast to go its not a r ed gular continental..
Business response:
Thank you for your stay at our hotel, and we appreciate you taking the time to share your feedback. We are happy that you had a good overall experience. We appreciate your observations and apologize for any inconvenience caused while you were here. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Great hotel close to the fun on the river front This hotel has an excellent and friendly staff. I traveled with two other women and we felt very safe at this hotel. The staff went way beyond their duties to make us feel welcomed and took care of all our need immediately if not sooner. I shall be back next time I go to Jacksonville .
Business response:
Thank you for your stay at Extended Stay America - Jacksonville - Riverwalk - Convention Center and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We are also glad you liked our convenient location. We truly appreciate you sharing your thoughts and look forward to serving you again soon. Sincerely, General Manager
No complaints with this hotel Staff is very friendly and attentive to my needs. The room was clean and the kitchenette was great. A full range of kitchen supplies available upon request. No complaints. After booking, I read a past review that mentioned a roach in the room. I was on the look out for insects and found none and no signs of insects. Pleaseed with this hotel. I will use it again when I return to the region in two years.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are glad that you liked our friendly associates, convenient location and your well-kept accommodation along with the fully equipped kitchen. Thank you so much for the positive review, and we hope to welcome you back soon. Sincerely, General Manager
All what great except for the bugs.
Business response:
Thank you for choosing to stay at our hotel. We sincerely apologize for the unpleasant encounter in your suite. With our lush landscaping, occasionally a guest or staff member may come in contact with Mother Nature, even though we do have regular pest control treatments to prevent this from happening. We appreciate your feedback, and our entire team would love to welcome you back soon. Sincerely, General Manager
no geral foi bom... Tinha cozinha, mas nada (nem talheres, pratos, xicaras, ete) disseram que poderia ser solicitado, mas como a reserva dizia cozinha completa melhor seria tudo já estar lá. TYambém café ca manhã não tem local para ser servido. em frente ao balcão da recepção colocam o maquina de café, larangas, um tipo de mufens e barrinhas de c ereal que precisam ser levados para o quarto se quiser fazer uso destes itens.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are happy that you had a good overall stay and liked our breakfast offerings. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Thank you for choosing our hotel, and we would appreciate the opportunity to provide you with an excellent stay. Sincerely, General Manager
In spite of everything it was a good stay. Bed was comfortable. One night I was awoken at 430am by a neighbor having their music too loud. A train woke me at 550am daily. The neighbors in the room above woke me up every morning at 6am stomping around. Otherwise it was a great stay.
Business response:
Thank you for selecting Extended Stay America Jacksonville - Riverwalk - Convention Center for your visit and for sharing your candid comments. Although your overall visit was satisfactory, we are so sorry for the situation you described regarding excessive noise. We apologize your sleep was disrupted by noise from other guests of the hotel as well as the train noise. We hope you will allow us another opportunity to provide you with a better experience, so that we can make it up to you. Sincerely, General Manager
Reasonable in Jacksonville I cane firbusiness, so it was nice to be able to access the sky tram. There were good restaurants on the area. Nice room.
Business response:
We appreciate you taking the time to write a review about your business stay at Extended Stay America Jacksonville - Riverwalk - Convention Center. It's good to hear you enjoyed your comfortable suite, the good value we offer as well as our location which was perfect for your needs. Thanks for being our guest, and we hope to see you again soon! Sincerely, General Manager
Business response:
Thank you for being our guest and for the feedback of your experience at Extended Stay America Jacksonville - Riverwalk - Convention Center. It's so nice to see you found your suite comfortable and that you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for your stay at our hotel and for the generous ratings. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. We hope you will make Extended Stay America - Jacksonville -Riverwalk -Convention Center your hotel of choice every time you find yourself in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.