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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exactly what we needed. Good, clean, reasonable hotel with friendly staff. Great AC.
Business response:
Cam, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service as well as affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Hillary, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
All in one. All the amenities in the room, including the kitchen.
Business response:
Luis, thank you for sharing your review. We are glad you had a pleasant stay and that you liked our in-room amenities. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Trevor, thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Nice & clean hotel no major complains, except they did not give me a receipt at the time I checked out of the hotel.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with most aspects of our hotel, especially with our well-kept property. We hope you will allow us to be of your service again whenever your plan brings you our way! Sincerely, General Manager
Reasonable Hotel near Downtown Due hurricane Irma I had to evacuate and move to another hotel within the Extended Stay America chain. This was handle very professionally be the hotel staff. The new room was a little smaller than the original room. Overall it met my expectations.
Business response:
Thanks for evaluating your stay. We are glad to read you liked our attentive service and that you found us to be a good value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Goede prijs/kwaliteit,slecht ontbijt Hotel geboekt om de ligging,was redelijk kortbij de boulevard en de rivier. Hotelkamer was ruim,zat zelfs een keukenblok in.nadeel was dat de koelkast veel lawaai maakte,die kon gelukkig uit. Wel een aantal restaurants op loopafstand,maar zoek je de bekende fastfoodketens dan zal je wel de auto moeten pakken. Ontbijt was teleurstellend,graan repen een paar cakejes en koffie in de lobby.Had er meer van verwacht. Verder wel een goede prijs/kwaliteit verhouding.
Business response:
Erik, thank you for taking the time to share your feedback. We are pleased to know you overall enjoyed your stay with us and were impressed with the good value we offer. That being said, I regret the inconvenience you experienced due to noise issues in your room and have shared your concern with my maintenance team to ensure our future guest’s does not encounter the same. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Old feel and roaches
Business response:
Thank you for staying with us. We are sorry for the "uninvited visitors" you reported while here. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We truly hope this unfortunate situation will not prevent you from visiting us again. Sincerely, Hotel Management
Poor service, Excessive fees Little help from front desk. No apologies from management. False advertising for free parking, and free internet. Both cost daily. No room service, although bed is comfortable.
Business response:
Wayne, thank you for staying with us and letting us know you liked our location. However, we apologize for not meeting your expectations and for the issue you encountered while here. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. We hope you will consider giving us a chance to impress you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.