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1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent Very hard mattress, beside that it was ok for the price.
Business response:
Franco, thanks for being our guest of Extended Stay America. We are glad to read you had a comfortable visit and liked the value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Claus, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
It was good for the weekend
Business response:
Jorge, thank you for taking the time to review our hotel. It makes us happy that we were able to deliver a pleasant stay. Thanks for spending your weekend with us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Quick stay We had to travel through the city. We needed a few hours of sleep. Hotel was convenient to highway and very clean. Nice staff too
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know our location was ideal for your needs and that you were impressed with the service provided by our staff. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good experience close to the center where our conference was at. Great to have the option to cook meals while away from home.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Ok The hotel was fine, just a few minor disappointments regarding when you see that a hotel provides free breakfast and free internet. The "grab-and-go" breakfast was just granola bars and instant oatmeal. I would have loved something healthier, with yogurt, fresh fruit, or something without sugar. I would have also loved real dairy product for my coffee. The free internet was unusable and I ended up paying the $5/day for the upgrade. That combined with the parking charge made me feel like it wasn't as good a deal as it firs... read more
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations with regard to our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Overall good stay and convenient location for exploring downtown. It was very close to our conference location and was a better value.
Business response:
Thank you for your review. We are glad to read you liked our convenient location and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Ok but dated Dated hotel. Grab and go breakfast was pretty disappointing (granola bars and a coffee station). Room was clean and comfortable. Refrigerator in kitchenette was dated and loud. Staff was courteous.
Business response:
Ben, thank you for taking the time to evaluate your stay. We are happy to know that you liked our courteous associates and your clean & comfortable room. However, we are sorry that you were unhappy with our breakfast offerings. We will be sure to share your concerns with our team to see where we can make improvements. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
It was cozy and clean! But it was not as good as I was expecting.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with comfort of your room. However, we are sorry if any inconvenience was caused while you were here. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.