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Extended Stay America - Jacksonville - Riverwalk - Convention Center

3.4
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

1413 Prudential Dr., Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.43,146 reviews
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Anthony's profile image
Anthony 
8 years ago

Business response:

Anthony, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

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Anonymous 
8 years ago

Basic The building was old Rome Vatican with alcove and curtain for closet. No coffee in room. Continental breakfast was very limited. 

Business response:

Thank you for your visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management 

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Stacy 
8 years ago

Very friendly staff,room was clean and comfortable. Quiet 

Business response:

Stacy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Stacey 
8 years ago

Front desk was very nice and professional. She kept her cool dealing with people ahead of us who were upset about the room they were in. She was very professional as well as the manager. Room was clean, the only issue was hotel letting us know the local PD were checking some rooms on our floor for illegal substance that was permeating the hallway. I think they could invest in better pillows. Coffee was great...If you are looking for a big breakfast, not the place, however they had a nice selection of granola, oatmeal and muf... read more

Business response:

Stacey, thank you for being our guest at Extended Stay America. We are pleased you had a pleasant stay with us and were impressed with the service provided by our team members. Your compliments will surely be shared with them. It was a pleasure having you as our guest, and we look forward to welcoming you back. Sincerely, Hotel Management 

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Anonymous 
8 years ago

Add daily parking fee, additional daily internet fee (if you want usable internet speeds), and the cost of breakfast if you are comparing prices. 

Business response:

We appreciate your feedback and are happy your stay was pleasant. Your comments, however, indicated areas where we could focus attention to improve our service. We will share these remarks with our team in order to better serve our guests. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you this way. Sincerely, Hotel Management 

misty's profile image
misty 
8 years ago

Business response:

Misty, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
8 years ago

Nice hotel convenient location. The only complaint was the carpet in the room was stained 

Business response:

Thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our ideal location. Your feedback with regard to the carpet has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

SK's profile image
SK 
8 years ago

無料のスカイウェイにも近くて、部屋も広いホテル 部屋は、広く、キッチンやレンジ、大きな冷蔵庫付です。 歯ブラシやバスローブ、スリッパ、部屋のセーフティボックス、水はありません。 バスあります。 フィットネスジム、プールなし。 フロントの近くには、コーヒーや紅茶、水がいつでも飲めるようになっています。 WIFI、TVは、問題ありません。 朝食付きです。米国の一般的なモーテルなどと同じ、フロント近くに、コーヒーや紅茶、菓子パン程度です。 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were pleased with the exceptional service from our staff and that our location was perfect for your needs.Thanks for all of your great feedback, and we look forward to your next stay! Sincerely, Hotel Management 

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Anonymous 
8 years ago

Right Downtown A nice hotel that is right downtown. Very convenient to some decent restaurants all within walking distance. 

Business response:

Thank you for staying at Extended Stay America. We are delighted to know you had a great time with us and that you loved our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center

How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?

Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews. 

When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?

Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.