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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Stay The hotel was nice but the brekfast isn't what you think,you have to pay for parking and Housekeeping only clean the rooms once a week. The Clerk was friendly she was an African American tall lady I don't remember her name she had pink nails.. but the woman whoever took over her shift that night it was a whit lady was not professional she was on the phone and gave me towels that had hair on it.. She wasn't at the desk when I went down to ask a question about housekeeping
Business response:
Debreisha, thank you for reviewing your visit to our hotel. We are glad your overall stay was a pleasant one, but we are sorry our services and facilities did not meet your expectations. Since we are an extended stay property, our housekeeping service is provided once a week to respect the privacy of our guests. We also value your observation about one of our associates and your comments will be used a tool to revisit our training procedures. We appreciate your business and hope to have you as our guest again in the future. ... read more
Business response:
Thank you for choosing our hotel and for your feedback. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Wenzel, thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Sincerely, General Manager
Nice hotel, convenient location. It is near the monorail and buses, as well as the Southern Grill restaurant which has amazing food!
Business response:
Luke, many thanks for taking the time to share your feedback with us. It's nice to know you enjoyed your stay and that our location was perfect for everything you wanted to do on your trip. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Jacksonville - Riverwalk - Convention Center. Sincerely, General Manager
Nice for local run! Great location and very friendly staff
Business response:
Barbara, thank you for being our guest at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are glad you enjoyed your stay and that our location and service were to your satisfaction. Thanks again, we hope to have the pleasure of serving you again on your next trip. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was our pleasure to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Business response:
Zahra, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
Laura, thanks for the perfect rating. We are delighted you thoroughly enjoyed your stay at Extended Stay America- Jacksonville - Riverwalk - Convention Center. We look forward to welcoming you back the next time you are in Jacksonville. Sincerely, General Manager
sufficient....in town one night (Tuesday)...no issues
Business response:
Michael, it's so nice to read your positive review of your stay at Extended Stay America - Jacksonville -Riverwalk -Conv Center. We are delighted to know had an overall pleasant stay. Thank you for your feedback, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.