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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel staff were very friendly and accommodating
Business response:
Thanks so much for the fantastic remarks of Extended Stay America - Jacksonville -Riverwalk –Convention Center. We are thrilled to know that the exceptional service from our staff was the highlight of your visit. We hope to serve you again when in our area. Sincerely, General Manager
Business response:
Thank you for staying at our hotel. We are glad your overall experience was good, but we apologize that we did not meet all of your expectations. We look forward to providing a better experience the next time you visit us. Sincerely, General Manager
Business response:
Thank you for the wonderful feedback of Extended Stay America - Jacksonville - Riverwalk - Convention Center. I am pleased to know that we exceeded your expectations with our amenities and facilities. Thank you for being our guest, and we hope to see you again. Sincerely, General Manager
Pleasant and convenient! My husband and I only stayed one nite. However our experience was nice. After reading some of the reviews I was a bit concerned. The hotel is older and perhaps could use some brightening in the lobby however our room was spacious, very clean and the bed was comfortable. Its obvious that some people just love to complain about everything. Some are never happy. All in all, I would recommend this as middle of the road hotel, its not the Ritz but your not paying Ritz pricing. Oh the staff were all very ... read more
Business response:
Thanks so much for your feedback regarding your stay at Extended Stay America - Jacksonville -Riverwalk –Convention Center. We are glad you liked your spotless room and our friendly associates. It’s also pleasing to note that our location was convenient for your overnight visit. We appreciate you recommending us, and hope to see you and your husband the next time you are in the area. Sincerely, General Manager
Safe location but use it as a last resort
Business response:
Thank you for being our guest. We are glad you were overall pleased with your stay with us and you were happy with the convenience of our late check-out facility and location. We appreciate your observation and apologize for any inconvenience caused. Thank you for your business, we would love the opportunity to welcome you back soon. Sincerely, General Manager
Not the best value around football games Prices get very high for sporting events. Other than being close to the stadium, it's not a great value. Free breakfast consists of granola bars and coffee. Rooms are in need of updating. Just some basics would help like new coats of paint, new bedding, decent pillows, etc.
Business response:
Thank you for reviewing your stay. Although your overall visit was pleasant, please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve. Thank you for staying with us, and we would love the opportunity to serve you again. Sincerely, General Manager
Business response:
Thank you for the five-star rating regarding your stay at Extended Stay America - Jacksonville -Riverwalk -Convention Center. We are glad to see that you liked your visit and all the facilities we have to offer. We hope to serve you again the next time you are in our area. Sincerely, General Manager
Great location with friendly service. Service
Business response:
Many thanks for reviewing your stay at Extended Stay America Jacksonville - Riverwalk - Convention Center. It’s pleasing to read that our associates were welcoming and took excellent care of you. We are also happy that our location was convenient for your trip. We hope you will visit us again when in our area. Sincerely, General Manager
GA/Fla Free wifi connection sucks but overall good.
Business response:
Thank you for choosing to stay at Extended Stay America Jacksonville - Riverwalk - Convention Center. We are delighted to know that your overall visit was pleasant. Having said that, please accept our apology for the Internet issues you encountered while here. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.