This profile has been claimed by the business owner or representative.
Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Excellent customer service We just moved up here from the lower 48 and had to stay at the Extended Stay while we transitioned to our new home. David and Dan at the front desk were awesome! Their kindness and excellent customer service making sure we had everything we needed was so helpful during a stressful move.
Business response:
Lori, we were pleased to read you enjoyed your stay at Extended Stay America and thank you for recognizing David and Dan with your kind compliments. Please be assured we will recognize them at our next staff meeting. We appreciate your review and hope that you will visit again soon. Sincerely, Hotel Management
Very convenient. You can walk to/from the airport. Very nice staff. Clean and safe. Computer in "business center" did not work. No laundry soap in the vending machine (empty slot), one of four washers was out of order. HOWEVER, the room was clean, the staff were extremely friendly, and I would stay again and recommend to all.
Business response:
Lori, thank you for being our guest. We are happy to know you liked the service offered by our staff and that you had an overall pleasant stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused. We hope to welcoming you back soon. Sincerely, Hotel Management
For Juneau it is as good or better than most everything in the Valley. It is just a few hundred yards from the airport an easy walk, about five to eight minutes.
Business response:
Donald, it's a pleasure to read your fantastic review of Extended Stay America. We are glad that you enjoyed our convenient location close to the airport and that you had an overall comfortable stay. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Nice and close to the airport. No shuttle services.
Business response:
Thank you for choosing Extended Stay America. It is delightful to know overall you had a pleasant stay and that our location close to the airport worked well for you. However, we’re sorry for failing to meet some of your expectations. We hope this will not overshadow your otherwise positive stay. On behalf of everyone here, we invite you to stay with us again the next time you visit Juneau. Sincerely, Hotel Management
Convenient location Convenient location. Across the street from the airport, but we didn’t hear any airport noise. Staff were friendly, helpful and accommodating. We’d definitely stay here again.
Business response:
Beverly, thank you for choosing to stay with us at Extended Stay America. We are delighted to know that we were able to provide you with a comfortable and quiet stay, and that our location close to the airport was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel management
Business response:
Wow - Barbara, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient to the airport The young lady who checked us in didn’t excellent job.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our proximity to the airport and that the courteous service provided by one of our Front Desk associates added to your joy. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Patrick, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.