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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Betsy, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Close to airport Property not well maintained. In town earlier than expected but not allowed to check in until 3:00 pm. Had to find somewhere to hang out for an hour. Room had one wash cloth in bath. Second day no replacement of towel floor mat or wash cloth. In fact no room cleaning 2nd day.
Business response:
Thank you for staying with us and providing your feedback. We certainly apologize your experience was not to our hotel's standards. Our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. We also offer a complimentary linen exchange service at the front desk as often as you like. Your feedback is very important to us and has been shared with the front desk staff to ensure we cl... read more
Convenent - across the street from the airport Closest to the airport and no problems with the hotel. But no restaurant facilities. Price much lower than Travelodge which is the next closest hotel. So best to stay here and use the Travelodge bar and restaurant
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location close to various attractions of the city was perfect for your needs. Thanks again for your feedback, and we look forward to welcoming you back soon! Sincerely, General Manager
Very nice
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Last minute hotel needed If booked with Expedia, it's a good idea to check with the hotel if you need a smoking/nonsmoking room. The staff was great and switched us to a nonsmoking room!
Business response:
Thank you for evaluating your stay at Extended Stay America. It’s good to know you were comfortable here and were impressed with the attentive service provided by our staff. We appreciate your business and look forward to serving you again soon! Sincerely, General Manager
Great Staff! They didn't really have much of a complimentary breakfast but the staff was amazing. I've never had a staff treat everybody so kindly and so welcoming.
Business response:
Frederick, thanks so much for the fantastic rating and for taking time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We appreciate your feedback and look forward to your next stay at Extended Stay America. Sincerely, General Manager
If you are looking for a hotel near the bus and airport, this is the one. The breakfast is not much!!!! Van runs limited hours, so if you have an early(before 6am) flight or ferry, you have to pay for a taxi. Room clean, and comfortable.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant stay and that your well-appointed room and our proximity to the airport left you with a good impression. Your feedback is of utmost value to us as it will help us to improve. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Convenient to Airport Rudy checked us in and was very funny and helpful. Can't ask for more convenience if you have to catch an early flight out. You can easily walk to the terminal. Downside is you will miss even the grab and go breakfast.
Business response:
Col, thank you for choosing Extended Stay America. We're delighted that you enjoyed our convenient location. Thanks also for taking the time to recognize Rudy for his outstanding customer service skills. We look forward to sharing your kind comments with him. We appreciate your business and hope that you will stay with us again! Sincerely, General Manager
Nice, convenient hotel close to airport. I can't say enough about the staff! Always helpful, polite and best of all had a smile on their face constantly. I would recommend this hotel to anyone, especially if you need to use Ward Air as well.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and convenient location. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.