This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is good because it is close to downtown. But their breakfast was not good. They have no breakfast options. The advertisement and the realities are not the same!
Okay… Was supposed to get a king suite, got 2 full beds. The bed was not very comfortable and my boyfriend and I are very tall. The utensils/dishes and pots and pans provided were mixed matched and wasn’t given dish soap or rags or anything but Overall was an okay stay and would stay again due to convenience of location and having a kitchen in the unit.
Business response:
Dear Guest, We appreciate you sharing your experience and noting our great location. We're happy to hear that you could utilize our fully equipped kitchen. Thank you again for including us in your travel plans. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Breakfast?
Business response:
Dear Michael, Thank you for being a guest in our hotel and sharing your review. We are sorry for your disappointment with our complimentary grab-and-go breakfast. Please be assured that we will review your concerns with the appropriate individuals in our team and follow up to determine where we went wrong and how we can avoid future inconveniences. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management
This hotel is in a nice location and a Very helpful staff.
This modest hotel is between the plaza square and the Nelson Atkins Museum. Even though the building is older than the one around it, it still a safe option of staying just for the night
Business response:
Dear Leonardo, Thank you for your review of Extended Stay America! We're happy you found our location convenient and safe for your stay. While our building may be older than some, we strive to maintain a comfortable and welcoming environment for all our guests. We hope to welcome you back again in the future!Sincerely,Hotel Management
This was my first time staying in an extended stay property and I was unprepared for the low budget feel of the property and the number of occupants for whom this was a temporary home. I didn't realize there was a fitness room until the last day. The staff was very pleasant and accommodating.
Business response:
Dear Tiffany, Thank you for choosing our hotel and sharing your comments. We appreciate you pointing out specific aspects of our hotel that you enjoyed and the areas where we can improve. While you were satisfied with our attentive services, we apologize for not meeting all your expectations. We will review your feedback with our team to ensure we are well-poised to serve our guests better moving forward. We hope you will allow us the opportunity to host you again next time you return to our area.Sincerely,Hotel Management
Location
Business response:
Dear Eugenia, Thank you for choosing our hotel and taking out the time to post your review. We strive to provide an exceptional experience for all our guests. Thus, we are sorry if your stay was anything other than perfect. We are fully committed to improving our hotel, and we welcome you to try us again so we can deliver the flawless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.