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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast = Granola Bar! Hotel is fine.. but plese dont say "free breakfast" or breakfast included when breakfast is a a granola bar! Thats one reason you choose a hotel is for the free breakfast.
Business response:
Dear Guest, We are sorry our complimentary grab-and-go breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, so they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you here.Sincerely,Hotel Management
Small narrow-ish parking lot
It was a nice area close to a few things. Difficult to get to because of construction though.
Business response:
Dear Brian, Much grateful for taking the time to review your stay at Extended Stay America. We are glad you enjoyed most of your visit and apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. Please come back and see us again!Sincerely,Hotel Management
Room smelled like cigarettes and could use an upgrade
Business response:
Dear Christopher, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violators of this rule. We take these incidents seriously and thank you for bringing this to our attention. Furthermore, we also appreciate your feedback about the condition of the hotel. We are having similar discussions and have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you continue to select u... read more
I would definitely stay here again.
The staff was very nice and very helpful through out the trip, and the whole facility was clean and well taken care of. I recommend this location for visit to all.
Business response:
Dear Robert, It is such a pleasure to know that you would recommend this to future travelers! All of us at Extended Stay America appreciate your very generous compliments. Thank you for mentioning how much you loved your overall stay. We thoroughly enjoyed hosting your visit to Country Club Plaza, and we look forward to many more in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.