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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is in a nice location and a Very helpful staff.
This modest hotel is between the plaza square and the Nelson Atkins Museum. Even though the building is older than the one around it, it still a safe option of staying just for the night
Business response:
Dear Leonardo, Thank you for your review of Extended Stay America! We're happy you found our location convenient and safe for your stay. While our building may be older than some, we strive to maintain a comfortable and welcoming environment for all our guests. We hope to welcome you back again in the future!Sincerely,Hotel Management
This was my first time staying in an extended stay property and I was unprepared for the low budget feel of the property and the number of occupants for whom this was a temporary home. I didn't realize there was a fitness room until the last day. The staff was very pleasant and accommodating.
Business response:
Dear Tiffany, Thank you for choosing our hotel and sharing your comments. We appreciate you pointing out specific aspects of our hotel that you enjoyed and the areas where we can improve. While you were satisfied with our attentive services, we apologize for not meeting all your expectations. We will review your feedback with our team to ensure we are well-poised to serve our guests better moving forward. We hope you will allow us the opportunity to host you again next time you return to our area.Sincerely,Hotel Management
Location
Business response:
Dear Eugenia, Thank you for choosing our hotel and taking out the time to post your review. We strive to provide an exceptional experience for all our guests. Thus, we are sorry if your stay was anything other than perfect. We are fully committed to improving our hotel, and we welcome you to try us again so we can deliver the flawless stay you deserve.Sincerely,Hotel Management
Room was clean, but the entire corridor reeked. The foul odor was so strong it permeated the room, making our time there less than desirable. Luckily, we didn’t spend much time in the hotel.
Business response:
Dear Joshua, Thank you for giving us feedback on your recent stay at our hotel. Every guest expects a clean, well-maintained property as a home away from home when traveling, and we apologize for failing to provide that for you. Be assured we take the cleanliness of your suite and the entire hotel very seriously, and remedial steps within our housekeeping department are underway to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management
Update needed Facility is in need of being updated.
Business response:
Dear Randall, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Sincerely,Hotel Management
Everything was perfect. Promise of a quick refund for deposit.
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.