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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My reservation was for a king size bed - I paid in full at time of reservation. I got a room with 2 double beds. My room was very dated and old and the hallways and entry ways smelled of trash or something unpleasant.
Business response:
Dear Peggy, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when guests extend their stay, making these rooms unavailable. Furthermore, we agree that some areas in our hotel are beginning to show their age, and we also apologize for not living up to our commitment to clean, fresh accommodations during your stay. We will follow up on your concerns to ensure we are well-poised to serve you better during your next... read more
Affordable solid option on the Plaza Great value on the plaza. Clean, simple, everything was within walking distance. Megan who checked is in got us in a little earlier and was positive and helpful. I’d stay there again.
Clean Budget Hotel Comfortable and clean low-cost hotel in a good location. Well designed for longer stays, or a simple one-night place.
Business response:
Dear Richard, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.