Extended Stay America - Kansas City - Overland Park - Nall Ave.

Anonymous 

on Expedia

6 years ago

Our room was dirty, and I overlooked it because the entire building left something to be desired and the rate was cheap. In the morning, I dropped the room key beside the tv and when I went to get it, I found dusty disgusting items such as a used condom. When I complained to the front, he couldn’t have cared less. I have stayed in a lot of hotels, motels, and places that were pretty sketchy and this was the worst. I definitely do not recommend! 

Anonymous 

on Expedia

6 years ago

Check in took forever, girl did not know what she was doing and my room was dirty when I arrived in it 

Emilie 

on Expedia

6 years ago

Double charged me and my room keys didn’t work 

A 

on Expedia

6 years ago

The hotel evening staff person was hateful and rude 

Anne 

on Expedia

6 years ago

Terrible hotel Horrible! We did not stay there—we came and they had no room for us—even though we a conf#—-there was a fight in the lobby while I was talking to the check in clerk—she was clueless on everything!!!!!! I have a paper saying my reservation was cancelled and I hope it was! Please check I was not charged for a room This was incredibly poor—I will never book at one of these hotels again 

Anonymous 

on Expedia

6 years ago

As soon i come to check in almost 6pm. The gal up front says my room is no longer available. I said so what about my reservation. She says well basically it's like 1st come 1st serve. I didn't show any anoyance and since my other kids didnt come I was ok w down grading. But what if my other 2 kids were to come. I wasnt sleeping them on the floor. Very disapointed because that is why u make a reservation because u will need it. This case it was a king and sofa bed. 

Jody 

on Expedia

6 years ago

Hotel was easy to access. However, this was one of the worse Extended Stays we have stayed in. The room was outdated with several maintenance issues: the closed had a curtain as a door with wire racks. One of the drawers in the dresser was broken. The bed felt worse than the ones that I slept on during basic training! Finally, the "breakfast" consisted of coffee, granola bars, and muffins. Very disappointed! I would never stay at this hotel again! I would rather sleep in the car!