Extended Stay America - Kansas City - Overland Park - Nall Ave.

Anonymous 

on Expedia

6 years ago

1. There was no breakfast, 2. Had to pay more for faster internet, 3 Didn't clean room and we had to bring towels to front desk. 4 Had to pay $25/day for small, 10 lb, dog. Other hotels are free. 

Josh 

on Expedia

6 years ago

Cigarette smell! Service was fin but room smelled horribly smoky like cigarettes in an unsmiling room/hotel. Gross!!! 

JLS 

on Expedia

6 years ago

The property did not have the kitchen amenities advertised. The also did not have the room available that I reserved and paid for. 

temeko 

on Expedia

6 years ago

Scum When I walked in very old and drury in the lobby my first room air conditioner didn’t work then I was moved mind you it’s 11pm been traveling all day , then the other room remakes of sex and nast body order with an old out dated dirty room I was suppose to stay to nights but it was soo bad I left at 745 am a waste of my time and money I would never stay here 

Anonymous 

on Expedia

6 years ago

I wasn't able to check in. There was no one available at the front desk, there wasn't anyone picking up the phone, the front doors where locked. Tried calling corporate and they told me Expedia had to take care of it. The sister location had a night auditor, and told me the Nall location was supposed to as well but they are always terrible with service. There was no excuse for this location to treat me this way. Expedia will not refund my deposit. Never booking with expedia again. 

Anonymous 

on Expedia

6 years ago

Check in was a pain. They tried to charge me when i prepaid on expedia. After TWO phone calls to expedia they let me check in...