Extended Stay America - Kansas City - Overland Park - Nall Ave.

Mrs.Otis 

on Expedia

5 years ago

Bed bugs on the let out couch and the room was not very clean at all the appearance of the tub was very nasty. It’s been about three years since we stopped through and this quality of excellence has dropped tremendously. Very very disappointed not a fan of Kansas anyway. 

Anonymous 

on Expedia

5 years ago

Very dirty Very Dirty 

Anonymous 

on Expedia

5 years ago

Our room was dirty. After walking on the floors barefoot, the bottoms of our feet were black. The shower still had hair all over it from previous guests. The bed sheets had stains on them. Our refrigerator leaked all over the kitchen floor. This will likely be our last time staying at this location. 

Anonymous 

on Expedia

5 years ago

The front desk ran my credit again when I had already paid for my room online. When I asked why she was running my card again she said she wasn't. The room stank and the bathroom was filthy, hairs and mold in the shower and stained towels. Overland Park is a nice area of Kansas City, but this hotel is nasty and they will try to rip you off. When I called back and demanded a refund of the double charge for my room which they said they weren't doing, they said it would take a few weeks to get back to me about it and to keep ch... read more

Donna 

on Expedia

5 years ago

Disappointed Hair in and around the bathroom sink, as well as on the sheets and pillows. Fleas all over my socks after walking across the room. 

Anonymous 

on Expedia

6 years ago

Get what you pay for I got what I paid for. It was a cheap room. Looked forward to an evening shower upon arrival. Water was freezing cold. Clerk changed the room for me quite easily. Both rooms smelled horrible and towels had stains. One room (nonsmoking) reeked of smoke & bad odor. Employees out front smoking. Floors had mud everywhere. Overall, run down and dirty, but kept my business costs down. 

Larry 

on Expedia

6 years ago

Dont go there Dirty towels, No ice no cups no maid service I was told that if i wanted clean towels i would have to bring them down to front desk. As far as ice goes i was told that you have a refig.in my room and it has ice tray but they were empty. I was also told that sense i had booked thru a thrid party i should have read thd fine print that whould have explained all of this. I tried calling other hotels in the area but was all filled. If i could habe found another place i would have left.