Extended Stay America - Kansas City - Overland Park - Nall Ave.

Patricia 

on Expedia

7 years ago

Filthy Room Room was filthy. Hair and stains on the bed sheets. Hair and soap scum all over the bath tub. Your shoes stuck to the floor as you walked. Everything felt sticky and grimy. I will never stay there again! 

Joseph 

on Expedia

7 years ago

Family Move First room had rusty tub area and mold around the bathroom sink. Moved to a second room, it smelled good and clean. Spilled some water on the entry floor and wonder when the last tome the floor was last cleaned . . . The white towel was gross with all the dirt that was on the floor 

Joseph 

on Expedia

7 years ago

Terrible Experence The grounds around location were in terrible condition. Not enough trash cans out side, on one waste baskets in room. Went to check out at 5:30 in the morning and waited almost 30 minutes for some at the front desk no one appeared. WiFI was not easy to access. Will never stay again at an Extended Stay. never stay at an Extended Stay Again. 

Anonymous 

on Expedia

7 years ago

not a typical ESA I have stayed at other extended stay Americas before and never had an issue. This one had animal AND human hair in the sheets, I had to ask for a clean set. The staff at the desk was quick to give me a new set, but I did not have a good night even with clean sheets as there was yelling into the early morning. I chose this hotel because they are pet friendly and seemed like a good deal, and I figured I could make some food I brought with me instead of fast food. This hotel had no cups, silverware, etc, so I ... read more

Anonymous 

on Expedia

7 years ago

Towels were dirty. Room has a very distinct (not good) smell. Lady at check in wasn’t friendly. Room sticky and muggy feeling. All that being said I don’t expect much from a value priced hotel but this was lower than my expectations. 

Dank 

on Expedia

7 years ago

I came here for a business trip and my company requires an additional approval if hotel costs more than $150 / night, which i was lazy to submit. So i just looked for cheaper place and ended up here. As i walked in to the front, staffs were just whatever kinda attitude and somewhat igornant... They gave me a room on the bottom floor at the end of the corner unit, which i had to walk far. As i got in the room, i smelled someone right before me might have cooked or something.. the smell never gone... I took a quick shower, the... read more

Anonymous 

on Expedia

7 years ago

Only if My Other Option Was Sleeping in the Street To start our experience, my wife and I checked in and the clerk told us we had to pay despite the fact we paid through our booking service ahead of time. I showed him the email showing we paid which he said didn't mean we paid. I said I could call the booking service and he said that wouldn't matter. Finally, he said "you can't stay here unless you pay now". I asked if he had a manager and he said he was the only one there. Finally, I asked if he could call a manager which h... read more

Anonymous 

on Expedia

7 years ago

No room service at all and we were there from friday to sunday 

Anonymous 

on Expedia

7 years ago

Low price equals lower your expectations Good value but rooms are dated and didn't seem to have been cleaned. Sheets looked as if never changed. for the money and in an emergency only reason I stayed.