Extended Stay America - Kansas City - Overland Park - Nall Ave.

Anonymous 

on Expedia

7 years ago

Extremely disappointed. There were no kitchen wares or utensils. I was travelling with my children and we couldn not eat the food we brought. Very incovenient to have to call the front desk late at night. Also there was no bedding for the sofa bed. Thankfully we had our own blankets and pillows. My 9year old saw ants crawling on the floor. We were only there for 1 night. Never again. 

Anonymous 

on Expedia

7 years ago

Rusted bathtub & roaches Dirty, rundown, it’s a cheap stay for a reason. My son found roaches and spiders behind the bed when he dropped the TV remote. The fridge wasn’t working properly and it was leaking yellow fluid from the bottom, and the temperature knob was missing. The bathtub had rust everywhere, and around the faucet it was so rusted it was eating a hole into the wall. Spent the extra $15-$20 and stay somewhere else where you get a real breakfast & a cleaner room. 

Tiffany 

on Expedia

7 years ago

not the highest grade hotel nice front desk gal. room had a funny smell. light bulbs missing. ripped towels. tub drain didn't work. wifi didnt work. disappointed. 

Young Joong 

on Expedia

7 years ago

별로 추천하고 싶지않네요! 아침 식사도 없고. 커피와 과자뿐! 암튼! 두번다시 가고 싶지않네요! 

January 

on Expedia

7 years ago

Very old and out dated I reserved a room weeks in advance. I confirmed several times before arriving only to be assured that my room would be ready. We drove 4 hours to the hotel where my room was sold to another guest. they then offered me a room with a king size bed and a pull out sofa. No way way my daughter nor myself sleeping on the couch. Then they offered me an extra room for my 11 y/o daughter. "NO". Then I had to go to a different location. 

Anonymous 

on Expedia

7 years ago

it was very dirty, slept on a towel bc i was worried the sheets had not been cleaned. Although I had a receipt and proof that I paid, the front desk wanted me to put another form of payment bc they are not paid by hotels.com. I wasn't even there 10 hours but I wont be back. 

Andrew 

on Expedia

7 years ago

Would never stay here Again Service was terrible and do not help the every day consumer terrible policy don’t answer phone watch out if you rent a room they don’t refund 

liz 

on Expedia

7 years ago

Dirty walked into first room and noticed dirt on counters. Went to use bathroom and toilet seat had black foot prints on it. Checked bed and sheets had not been washed (had hair everywhere) Went down and the front desk gave us another room which was better than the first one Next morning went to check out, No one was there, called on the phone and no answer. I just left 

Anonymous 

on Expedia

7 years ago

Very disappointed If you check in late, there is no staff working the desk. You have to call on a phone for someone to come to the desk. Checking in at 1:30, given room keys that didn't work in the door. Returned to front desk (had to call on phone again) given new keys only to open the door and find someone in the room. Return to desk, no more rooms with two beds available (traveling with family of 4). Ask for a room with a pull out couch or anything because it's after 2 by this point. Given room with King size bed, pull ou... read more