Extended Stay America - Kansas City - Overland Park - Nall Ave.

Lindsey 

on Expedia

3 years ago

Absolutely no hot water in the shower! Unacceptable 

Tehron 

on Expedia

3 years ago

My floor was very smelly 

Daisy 

on Expedia

3 years ago

Front desk was very rude, both night & morning shift as we checked out. The hallways reeked like illegal substance. Our key wouldn’t open the back door to enter the building so we have to drive around with a 9 month old and 6 year old. The water pressure was horrible & it was very cold water. Front desk would not answer the phones. And not to mentioned the area was not anywhere near safe with homeless people digging out the trash & wondering around. I did not feel safe & was not happy with my stay. 

Peggy 

on Expedia

3 years ago

Good location, but obviously a long-term apartment house for rehab patients. People smoking outside every door. Food parties in front drive every night thrown by these residents. Site lists breakfast - NO BREAKFAST. Even the coffee machine had been broken for quite a time. One of two elevators broken for several days. Back parking lot doors, opened with room key, were broken for several days. Security deposit of $100 ran on my credit card until after I left and room condition approved. Coffee table in room had all four corne... read more

Pati 

on Expedia

3 years ago

This was nothing like the photos shown on your site. This place was so run down, noisy, old and in terrible condition. The staff was very friendly but I could not stay there another night. Checked out after one night. Sending you photos and would appreciate being reimbursed for this bad experience. 

TAMMY 

on Expedia

3 years ago

Not clean, service was poor, room without any supplies-no coffee pot, etc. NO coffee or breakfast as stated 

Jason 

on Expedia

3 years ago

Won't stay here again.