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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's no so good can't described my stay. It's the worst on my life. I used to set at this hotel before. But last one is the last. No any for the mentioned was available at the room . I booked city view..,when I reach they given room # 148 beside Landry , no lights.. Bad smille .. Reception was bad (David) .. Seems that we don't deserved this place he deal with us. Anyhow , I'm going to file claim to return my money with support evidence such as photos. Huge maintenance is required . Mantelity reception to be change its stron... read more
Call ahead to check on you reservation ??? Arrived at 5:30 pm and check in was at 3:00. Told by David at front desk we were supposed to call and confirm our reservation?? But Travelocity site says the reservation is confirmed and no need to call ! Had the staff- David- tell us he had to take our rooms from someone else and that we were lucky he would take them from someone else. He was rude to us and all other ppl checking in at that time.
horrible This was the absolute worst place I have ever stayed. The staff was rude, the service was horrible. It was like pulling wild hog teeth to get anything for our room. They never answered the phone at the front desk. Our toilet only flushed when it wanted to. the first room they gave us had not been cleaned, so we had to have them find us a different room. The curtains were falling off the wall, the can opener they provided was so rusted it wouldn't open a can, the knife was bent which made it difficult to slice anythi... read more
Not a good time Check in was not that great as I had a hard time understanding the person who muttered a lot and just wants to go home. The room we were assigned to was a mess, the bed was not made, trash not taken out, no housekeeping was done for the room. The second room we were assigned to had a bad smell. There were no eatery around and asking the front desk, they did not know anything about the area. Despite being a smoke free property, someone was smoking on our floor that blowed into our room for hours. Would I recom... read more
When I choose my hotel I'm looking to make sure they offer breakfast being I'm staying there for work and this hotel said they offer a Continental breakfast which is not the case they offer coffee and muffins only and will not be back again
Business response:
Thank you for taking the time to provide your feedback about our hotel. Thank you for letting us know that you would appreciate a full breakfast. We offer a grab-and-go style breakfast to help our guests start their day on the right foot with a quick bite, and hope you found the full kitchen beneficial for a more substantial meal. Your feedback is very important to us, so thank you for sharing. If the opportunity should arise, we hope you will give us another chance on a future stay.
Good price, shabby place. The hotel is shabby and needs some upkeep. There were no trash bins in the common areas except near the lobby. My room was closer to the end stairs so it was easier to go in that way. However, that stairwell was dirty and there was damage on the walls that had not yet been repaired. Also, the hotel is a non-smoking facility but the entire third floor hallway smelled like smoke. Fortunately that did not transfer into the room. The room was ok - bed was comfortable and the internet wasn't too slow. th... read more
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that we did not live up to your expectations. In response to your feedback, I am reviewing all issues with maintenance team and housekeeping. Thank you very much for bringing this to our attention. We hope you will give us a chance to make a better impression the next time you are in the area.
Terrible Housekeeping never came to clean our room when requested, smoke everywhere, dishonest staff
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for for the inconveniences you endured while staying with us. Further coaching of our staff will be conducting so guests will receive a consistent pleasant experience. Thank you again for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.