Extended Stay America - Kansas City - Shawnee Mission

Aurelio 

on Expedia

2 years ago

Cucarachas, insectos en la habitación! 

Kelly 

on Expedia

2 years ago

It was dirty, out dated and had bugs 

Stephanie 

on Expedia

2 years ago

Stay away! Do not stay here! We left before check in. First no one at front desk for 20 min, though we heard yelling in the back (then we called). Then told that they couldn’t check anyone in during certain hours (after we had called to tell them when we’d be there). Then they didn’t have our reservation (magically found it when I showed her my email). Now we could check in (guess the no check in hours weren’t accurate) but only after paying a $200 deposit. For one night. When I said that there wasn’t a deposit amount listed... read more

jennifer 

on Expedia

2 years ago

i had arrived and when i got there they told me expedia over booked me and i had to find somewhere else to rent i was not happy about that trying to find a hotel on a fridy not good expedia 

Anonymous 

on Expedia

3 years ago

My room wasn’t available and I wasn’t even contacted. I had to rebook somewhere else and the guy at the counter told me he would try to get me my money back. 

Anonymous 

on Expedia

3 years ago

Not worth more than a night We go down graded from 2 double beds to a queen because they said they over booked. The room has strange spots on the floor. It was okay for one night but if it was for more than a night we would have gone somewhere else. To top it off when we woke up to leave the car next to me side swept me and did not leave a note and there were no cameras to help me. 

Brandi 

on Expedia

3 years ago

DIRTY AND BUGS 

Anonymous 

on Expedia

3 years ago

Roach Infested There were roaches crawling out ot every drain. It was disgusting and scary to think of them crawling around throughout the night. Was initially given a room that was already occupied, that was scary. And the staff was unavailable to check-out because they were walking the property knocking on doors 7 minutes past check-out time to personally "evict" guest. I did not expect 5 star but zero stars and an eviction was far beyond offensive.