Extended Stay America - Knoxville - West Hills

Business response:

Carmen, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We're so glad to know you liked your clean room and that you found us to be a great value. Thank you for your review, we hope you will choose us again. Sincerely, Hotel Management 

Business response:

John, thank you for the glowing feedback of Extended Stay America. We are delighted to know you were impressed with our ideal location and that you found us to be a great value. Your comments will be shared with the entire team, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for the kind review of Extended Stay America and recommending us to others. It feels good to know you liked our hospitality and that our location was ideal for all of your needs. Thank you once more for the kind comments, and we invite you for another outstanding stay us on a future date. Sincerely, Hotel Management 

Business response:

Ayako, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Darlene, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management