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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your rating and are happy you liked various aspects about your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Wonderful staff. The hotel laundry room needs some updating. The dyers were not working properly. The first time I put my laundry in and it would have took 45 minutes to dry. I go back down and my clothes were still wet as they came out of washer. I get the front desk worker to come and see about the dryer he did refund my money. I put the clothes in other dryer and 45 minuets later same thing. I just took my clothes and hung up on room. The air in room didn’t work very good. Other than those two things every thing else was ... read more
Business response:
Jennie, thanks for choosing Extended Stay America for your needs. We are pleased to know you liked the service provided by our staff and had a great stay with us. However, we apologize for the inconvenience you had while being here and your feedback is shared with our engineering team to check the machines and do the necessary repairs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Absolutely amazing This hotel is really nice it's great for the money it's down to earth it's a great experience,
Business response:
Addison, thanks for taking the time to post your review. We are glad your stay was enjoyable and that we were able to meet your expectations at a great price. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Feel Like Home Awesome place to stay. You will feel like home. Its really spacious and have all the amenities you need.
Business response:
Buddhadeb, thank you for sharing your amazing experience at Extended Stay America. We are delighted to read you loved the comfort of your roomy room and were impressed with all the amenities we have to offer. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Isabelle, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Jennifer, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Tracy, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Tn football game Everything was fine just never stayed at place with no garbage can
Business response:
Thank you for including Extended Stay America in your travel plans. We are glad to know our location was ideal for your needs and that you had an enjoyable visit with us. That being said, I regret the incompetence you had. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.