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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel Friendly staff and hotel was clean.
Business response:
Kim, we are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Everything was in good condition and good for the price. Smelled really nice too
Business response:
Julie, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and affordable rates. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Great value for a family stay Price was very good, commodities as you would expect. Nice if your with a family because you get a kitchen, plenty of room and the bathroom is all in one room not separated like many hotels. Good value.
Business response:
David, thanks for your excellent review of Extended Stay America. We are thrilled to know you liked the spaciousness of your well-appointed room and that we were able to meet your expectations at a great price. Thank you once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Disappointed. Coffee and snack bars for breakfast??? Not good enough.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
disappointing stay Not very happy with location and disappointed with the amenties not convenient in getting around the hotel
Business response:
Jeffrey, thank you for being our guest. We are sorry our location was not appealing to you and that we missed meeting your expectations. We regret the inconvenience caused and we hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Was traveling on a road trip and needed to bed down for the night. The staff was nice. There were areas that could have been cleaner, but I have stayed in worse and I’m particular. General property could use some upgrading. My main concern is that the property isn’t ADA friendly. There are stairs in the lobby leading to rooms and no lift for those who may need extra assistance.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Friendly staff and comfortable room
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and that our associates left you with a good impression of our hotel. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Outdated/bed hard Outdated hotel but it’s clean and staff nice, no elevator and quite a few stars. I would not recommend needs lots of updating. You get what you pay for.
Business response:
Thank you for your review. We are glad your overall stay was pleasant and that you liked our courteous service. That being said, we apologize for not meeting your expectations and for the issues you had with the comfort of your bedding. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Convenient for overnight Good location and close to the interstate. The price is right and it’s a solid stay.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with our convenient location and the reasonable value we offer for the price. We look forward to being of your service again whenever your plan brings you our way! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.