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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It felt very comfortable staying there.
Business response:
Dear Guest,Thank you for including Extended Stay America in your travel plans. It means a lot to know that your time with us provided a sense of ease and peace. Our team works hard to create a welcoming environment where guests can settle in without worry. Thank you for staying with us; we’d love to have you back whenever you’re in the area again.Sincerely,Hotel Management
Need sleep It was pretty good just hard bads
Business response:
Dear Guest,Thank you for staying with us and for sharing your experience. We're glad to know most aspects of your visit met your expectations. We're sorry to learn that the bed didn't provide the rest you were hoping for. Your comfort is important to us, and we'll be taking this into account as we continue to improve. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area.Sincerely,Hotel Management
Comfortable Stay This hotel needs to learn a little more about customer service. I have booked more days in the hotel. I'm in my fifth day and no one has ever offered me housekeeping services. The rules say between 4-7 days you get service once within that timeframe. Breakfast could be better. The bed and room are very comfortable. The staff is very friendly. They make you feel welcome.
Nice room for the price, only complaint is people are LOUD and the quiet time after 10 is obviously not enforced
Business response:
Dear Erin,We’re glad you found value in your room and appreciated the price. We apologize for the noise disturbances during your stay. While we strive to maintain a peaceful environment, we understand the need to reinforce our quiet hours effectively. Your feedback will help us address this with our team to ensure a more restful experience for all our guests. Thank you for bringing this to our attention, and we appreciate the opportunity to host you. We hope to have another opportunity to welcome you back and provide you wit... read more
The staff was awesome, very clean room, I had requested bottom room and I got it. They were equipped with anything you needed for kitchen appliances. There was nothing I didn’t like. Just couldn’t smoke. Lol
Business response:
Dear Della,Thank you for the fantastic review of Extended Stay America. We’re delighted to know you had such a positive experience. It’s wonderful to hear that our team provided exceptional service, that your room met your expectations, and that you received your preferred room location. We appreciate your sense of humor and understanding regarding our non-smoking policy. We hope to see you again soon.Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,219 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.