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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room for the price, only complaint is people are LOUD and the quiet time after 10 is obviously not enforced
Business response:
Dear Erin,We’re glad you found value in your room and appreciated the price. We apologize for the noise disturbances during your stay. While we strive to maintain a peaceful environment, we understand the need to reinforce our quiet hours effectively. Your feedback will help us address this with our team to ensure a more restful experience for all our guests. Thank you for bringing this to our attention, and we appreciate the opportunity to host you. We hope to have another opportunity to welcome you back and provide you wit... read more
The staff was awesome, very clean room, I had requested bottom room and I got it. They were equipped with anything you needed for kitchen appliances. There was nothing I didn’t like. Just couldn’t smoke. Lol
Business response:
Dear Della,Thank you for the fantastic review of Extended Stay America. We’re delighted to know you had such a positive experience. It’s wonderful to hear that our team provided exceptional service, that your room met your expectations, and that you received your preferred room location. We appreciate your sense of humor and understanding regarding our non-smoking policy. We hope to see you again soon.Sincerely,Hotel Management
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This is very much a you get what you pay for. First it is not your typical extended stay, this is set up more like a Motel 6. It was a convenient location. The room itself is very outdated, furniture is very worn out, the stove had clear rust, the bathroom sink didn't drain properly, the tub had missing paint, the shower had water leaking into the outside of the bathtub. The walls are extremely thin, I could hear crying children and everyone's conversations next door. No breakfast, but coffee, oatmeal, and ONE small muffin. ... read more
Business response:
Dear Ayden, Thank you for sharing your candid review. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for the multiple issues you outlined, particularly with the cleanliness of certain areas in your room and the overall condition of the guest rooms. Furthermore, we regret not meeting your expectations with the breakfast. Your feedback is of utmost importance and will be shared appropriately, as we are always committed to ensuring that every guest receives the hig... read more
Exactly what you pay for. We ended up staying for almost a week, we were in between places and had contracted the flu. The staff made sure we were not distributed at all, all amenities were available.
Business response:
Dear Brittany,Thank you for taking the time to review your stay at Extended Stay America. We’re so glad to hear that our team was able to provide you with the comfort and support you needed during your stay. We understand how challenging it can be to be in between places while not feeling well, and we’re happy to know we could help make that time easier for you. We hope you’re feeling better now, and we look forward to welcoming you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,252 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.