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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing stay
Staff were top notch! Room was spacious and very clean
Business response:
Thank you!
Business response:
Thank you
WONDERFUL STAFF!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your excellent rating! We’re delighted to know that our team made such a positive impression during your stay. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. We look forward to welcoming you back for another wonderful experience soon. Sincerely, HotelManagement
The lady at the front desk was so nice and helpful with checking in and the following morning. The facility is older but is clean.
👍
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. Our comfortable accommodations and convenient location make us a great choice when visiting Lexington. It was our pleasure to host you, and we hope Extended Stay America will be your home away from home whenever your travels bring you to the area. Sincerely, Hotel Management
This was an older hotel, but it had been pretty well maintained and was clean. The staff was very friendly. For what we paid, it was a decent place to spend the night.
Business response:
Dear Guest, As a valued guest, we appreciate your feedback and are delighted to learn that you found our accommodations clean and well-kept, and also appreciated the friendly hospitality that you received from our team. We take great pride in delivering a restful and pleasant stay for all our guests. In addition, we want to thank you for your comments regarding the overall condition of a property. We will be sure to share them appropriately. We enjoyed having you as our guest and hope to welcome you back on your next visit t... read more
Not sure if lobby area is being redone, but was really shabby and should be updated. Room was fair, but again, needs improvements. Shower was dirty and entire place had a nasty smell.
Business response:
Dear Guest, We are very sorry to hear that your stay did not meet expectations, and we sincerely apologize for the discomfort and frustration caused. It is disappointing to learn that the condition of both the public areas and your room fell short of what you anticipated. Please know that guest comfort is our top priority, and your feedback helps guide us in improving both room maintenance and overall property presentation. We appreciate you taking the time to share your observations and hope you will consider giving us anot... read more
Noisey. There is a gas station right in front of the hotel with an unsavory crowd walking back and forth through a path between the 2 properties.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re sorry to hear that noise from the surrounding area affected your comfort during your stay, and we understand how the foot traffic between nearby properties may have been disruptive. Guest comfort and safety are important to us, and your comments have been shared with the appropriate teams for review. We appreciate you taking the time to provide this feedback and hope to have the opportunity to offer a quieter and more enjoyable visit in the futur... read more
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.5 star rating with 1,405 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.