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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing unique. Bed was hard as a rock.
Business response:
Leslie, thank you for staying with us. We regret the unpleasant stay and that we did not meet your expectations. We are also disappointed to learn you found our bed uncomfortable and for any inconvenience this caused. For future visits, please know our front desk is available and happy to make you as comfortable as possible. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
$300 a night for a hotel room, and "convenience" kitchen. No coffee maker, no cups, nothing. This place was Section 8 housing and $300 a night is highway robbery. A Hampton Inn would be worth that, but not this dump. The staff were friendly and efficient, but I would never recommend this as a place to stay unless it was your only option. The price is outlandish. I have never paid that much for a hotel room, and never will again. And I've stayed in very nice places with much better prices, and the usual amenities of a coffee ... read more
Business response:
Bernadette, thank you for evaluating your stay. We are sorry for the unpleasant visit and that we did not provide the value you were hoping for. We also regret any confusion regarding our dishware policy. Please know that the kitchenware is available at our front desk so that our guests can collect them whenever required and always complimentary. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Room smelt gross should let people know that theres a extra 25 dollars a day for a pet not worth the expensive price for a dirty hotel
Business response:
Diane, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a be... read more
Don’t stay there!!! The kitchen was ok , except for mold on the refrigerator. Bathroom was nice the carpeting in the room was stained and was Missing at the entrance to the rest of the room . The room smelled of mildew we had to get a candle to rid the smell. This place needs to be inspected by the Company That owns it . I would NEVER recommend This place to ANYONE !!!
Business response:
Francis, thank you for taking the time to evaluate your stay. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Smelled terribly of cigarette smoke!
Business response:
Nancy, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the concerns you outlined. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us, and we hope you will make the same choice the next time you visit Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 3.1 star rating with 2,492 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.