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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place reminded me of a welfare free housing place. No service from employees. Rooms and inside outdated. Two pillows in room that look like they are from 1999. Microwave sounded like it was going to explode. The smell inside was disgusting. TV was small and placed on table where you could not watch from laying in bed. For the money you spend a night it is NOT worth it. You can find a low budget roach hotel for less with the same kind of filth.
Business response:
Thank you for the review of your stay. We are sorry for the issues you had with our amenities and for the inconvenience it caused. We will share your comments with the housekeeping and maintenance team to ensure a better experience going forward. We also apologize for the disappointment you had with the overall condition of our room. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We regret that we did not merit the rate you paid. We valu... read more
That was my worst experience that’s all I can say
When it said breakfast was included I wasn’t expect coffee with a granola bar. Are just instant oatmeal. House keeping never stoped in my room for the entire stay. The young man at the check in counter was pretty good though. He made small talk and ensure my room was cleaned before I actually entered my room. All I’m all I won’t be staying at this property primeraly because I could have stayed places further away and received way better service and amenities
Business response:
Thank you for being our guest and for sharing your review. We are sorry you did not enjoy your stay and that we did not live up to expectations this time. Our hotel is designed for guests who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note our housekeeping is done every week to respect the privacy of our guests and offer them minimal intrusion. Your concern regarding our breakfast will be discussed with our Brand Leader... read more
Smelled like smoke and had 0 amenities. No gym, not a very comfortable room.
Business response:
Thank you for choosing to stay at our hotel. We are sorry our hotel did not meet your expectations and regret the smoke odor you encountered. We have shared your feedback with the housekeeping team to be more diligent in their efforts going forward. Please consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
ROOM IS BAD SMELL.. ROOM IS BAD SMELL..
Business response:
Thank you for sharing your thoughts about your recent stay. We apologize for the uncommon smell you encountered in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 3.1 star rating with 2,432 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.