Extended Stay America - Los Angeles - Arcadia

Robert 

on Expedia

13 years ago

Just as Advertised The hotel was as advertised. The advertisement made it seem "more." We lost hot water for four hours. I called to say that I would be a late check in and was told their is someone here "24 hours." When I got in at 3:00AM I could not rouse anyone until I and another late check in manged to slip the lock and get the door open. There was no change machine in the laundry and the desk did not have quarters until later. We were short one towel, the desk would have clean towels later. On the plus side, the kitche... read more

Anonymous 

on Expedia

13 years ago

old hotel, clean but old Stayed here in the past, hotel as gone downhill. Old carpet, old furnishings, clean but not in the best condition. Would stay acroos the street at other hotels first. Price was good. 

suresh 

on Expedia

13 years ago

Terrible Stay Very poorly managed hotel. Front desk doesn't even pick up the call. AT&T based iphone had pathetic receiption. Warm water comes at will. Demotivated empliyee and stinking floor. 

Anonymous 

on Expedia

13 years ago

The room was dirty. Garbage in the garbage can. A cup and fork under the bed. No soap in the room. The hall way smelt like marijuana. 

oscar 

on Expedia

13 years ago

Extended Stay-Arcadia This was the worst time I ever had at a hotel. First the satelite went out for over 2 hours and the TV was so old it didn't have any connection to hook up a DVD player or anything. 

toni 

on Expedia

13 years ago

Needs repair and cleaning The best thing about Extended Stay America was the location. The toliet, the sink, and tub had mold. The refrigarator and bed made so much noise it was hard to sleep. The smoke detector was hanging from the ceiling by one small wire. We paid for internet service that worked only a couple of minutes the entire week. Location is not everything! 

Leona 

on Expedia

14 years ago

Arcadia Hotel In our the room, instead of a smoke detector, we had wires hanging out of the ceiling. There was also a low rumble that cycled every 10-15 seconds. We could not identify it and it was annoying. On a positive note, when we first checked in, a handicapped room was all that was available. They were able to move us to a regular room the next day. 

R 

on Expedia

14 years ago

Low Expectations If you're going to stay here, have low expectations, and you won't be disappointed. When there already isn't a complimentary breakfast, only front desk service until 11PM, you're paying for wifi, and you get to empty your trash and walk into a bathroom that hasn't been cleaned properly in weeks, there are better places to stay for the price I paid. 

Steve 

on Expedia

14 years ago

What a Disappointment This hotel is located in a nice area of L.A. (Arcadia) and conveniently located near the freeway. The manager on duty when we arrived was nice and did all he could . . . but he was no match for all of the foibles of the cleaning staff. First, our room (#104) smelled like someone had left out a damp dish rag/sponge for weeks. The smell was so powerful we asked for another room. All he had was a king-sized bed or a smoking room. We took the former and asked for two rollaway beds for our two kids. The seco... read more