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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy parking, but my room was next to the elevator and you can hear it in the room.
A
Business response:
Dear Guest, We are happy you chose Extended Stay America for your recent visit to Burbank. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean. No shampoo& conditioner, no tea, no coffee maker , no tissues. Parking easy
Business response:
Dear Guest, While we are glad to hear you found our guest rooms clean, we truly regret the inconveniences you outlined with the amenities. Your comments about the room amenities have our attention. Please know that fresh linens and towels, along with any toiletries, including soap, shampoo, toilet paper, shaving cream, and other essentials for cooking, such as a coffeemaker and cookware, are always available at the front desk. We have shared your comments with our front desk team to ensure clear communication about these ame... read more
Buen hotel lastima lo antiguo del hotel y del anye
Business response:
Dear Guest, Thank you for sharing your experience at Extended Stay America. We appreciate your sharing that you liked our hotel and had a great stay overall. We take pride in providing our guests with an exceptional experience, including our well-equipped guest rooms and excellent hospitality. We have noted your comments about the overall look and feel of our property. Your valuable input helps us make strategic changes that align with our guests' preferences, allowing us to improve our overall services. Thank you again for ... read more
I feel The floor was not swept nor mopped! I had a large amount of dog hair on the soles of our slippers and socks. Other than the floor the room was clean! The staff was very pleasant and accommodating. I love the fact that I can cook my meals and not have to eat out and spend more money than necessary! We will be back! We enjoyed our stay!
You cool
It was nice
Business response:
Dear Guest, Thank you for choosing to stay with Extended Stay America and for posting your review. We’re delighted to know you had an overall great experience and truly appreciate you taking the time to share it. It’s always rewarding to hear when our guests leave satisfied, and we look forward to welcoming you back for another pleasant and comfortable visit soon. Sincerely, Hotel Management
I was very disappointed. We were in town for an event and needed a room for 1 night. The first room we were put in smelled like Marijuana really bad and the floors had piles of dirt. The lobby clerk quickly apologized and moved us to a different room that was much cleaner. However, after getting to the new room we found there was no shower curtain or blow dryer. And the bathroom floor had small pools of water. One elevator was broken and the other sounded like it wasnt gonna last much longer either. The hotel in general seem... read more
Business response:
Dear Guest, Thank you for taking the time to evaluate your experience with us. We truly appreciate your recognition of our lobby team, who strive to remain attentive and welcoming, especially when quick solutions are needed. However, we regret that aspects of the initial accommodation and subsequent assignment did not reflect the level of care we aim to provide, and we understand how these issues affected your overall impression during a brief visit. Your observations regarding upkeep and facility conditions have been noted ... read more
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,770 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.