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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy parking, room was clean
Business response:
Dear Guest, Thank you for your review! We are glad to hear you enjoyed the convenience of easy parking and found your room clean and comfortable. We appreciate you choosing Extended Stay America and hope to welcome you back again soon. Sincerely, Hotel Management
Breakfast was a muffin
Business response:
Dear Guest, Thank you for taking a moment to share your feedback with us. We’re sorry that our grab-and-go breakfast didn’t meet your expectations. It’s designed to offer a quick and convenient start to the day, though we understand some guests prefer more variety. Your comments are appreciated and will be reviewed as we look to enhance future offerings. We hope you’ll consider staying with us again for a more satisfying visit in the future. Sincerely, Hotel Management
👍
STAFF GOOD 👍
Business response:
Dear Guest, Thank you for taking a moment to share your feedback with us. We’re pleased to know that you found our team attentive and helpful during your time with us. Providing warm, responsive service is always our priority, and your acknowledgment means a lot to us. We hope that on your next visit, we can deliver an experience that earns a higher rating by ensuring every aspect of your stay meets your expectations. We appreciate your business and look forward to welcoming you back for a more satisfying visit. Sincerely, H... read more
Room was clean and inviting the room service hospitality was great custodian engineer lady gave us extra towels and paper. Front staff was polite and gracious the bald guy at desk helped out when we forgot our wall plugs to charge phones for a day which was unconditionally helpful to us as a family for that was a very nice gesture instead of being told to buy one at store. The next day I did buy a new plug at store and return his !
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your thoughtful feedback. We’re delighted to know your stay was comfortable and that our team’s helpfulness and hospitality made a positive impression. It’s heartwarming to hear about the considerate gestures from our staff, from providing extra essentials to assisting with your phone charger — small acts like these reflect the genuine care we aim to offer every guest. We’re glad your visit felt welcoming for your family and appreciate you taking the time t... read more
Comfortable stay Parking was good and the people at the front desk were very nice and friendly. Room was comfy and a good overall experience
Secure parking. Friendly and helpful desk person. Proximity of shopping center. Comfortable beds.
Business response:
Dear Richard, Thank you for choosing to stay with us and for taking the time to write such a kind review. It’s wonderful to know that Mercedes and Tyler made a lasting impression with their exceptional service. Your kind words mean a lot, and we’ll be sure to share your compliments with them. It was a pleasure hosting you, and we look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
The first room I was given had a locked bathroom door and a phone that didn't work. The second room they gave me had an AC that was on its last leg, and one of the lights didn't work. A bathtub stopper was not provided. Other than that, the property is quiet, comfortable and I would definately stay here again
I have stayed here a few times when my boyfriend and I get to spend time together. The breakfast is nothing more than a snack bar, the hotel staff is great especially the young guy at the front. I wish i remembered his name. The elevators are sketchy and I got stuck in them once. I will always use the stairs now.
Business response:
Dear Guest, Thank you for taking the time to share your feedback, and we are sorry for the concerns you encountered during your visit. We understand how unsettling it must have been to experience issues with the elevator, and this has been reported to our maintenance team for thorough inspection. We also regret that our breakfast offering fell short of your expectations and will review it for possible improvement. On a positive note, we’re glad that you found our staff welcoming and will be sure to pass along your kind words... read more
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,700 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.