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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable stay Parking was good and the people at the front desk were very nice and friendly. Room was comfy and a good overall experience
Secure parking. Friendly and helpful desk person. Proximity of shopping center. Comfortable beds.
Business response:
Dear Richard, Thank you for choosing to stay with us and for taking the time to write such a kind review. It’s wonderful to know that Mercedes and Tyler made a lasting impression with their exceptional service. Your kind words mean a lot, and we’ll be sure to share your compliments with them. It was a pleasure hosting you, and we look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
The first room I was given had a locked bathroom door and a phone that didn't work. The second room they gave me had an AC that was on its last leg, and one of the lights didn't work. A bathtub stopper was not provided. Other than that, the property is quiet, comfortable and I would definately stay here again
I have stayed here a few times when my boyfriend and I get to spend time together. The breakfast is nothing more than a snack bar, the hotel staff is great especially the young guy at the front. I wish i remembered his name. The elevators are sketchy and I got stuck in them once. I will always use the stairs now.
Business response:
Dear Guest, Thank you for taking the time to share your feedback, and we are sorry for the concerns you encountered during your visit. We understand how unsettling it must have been to experience issues with the elevator, and this has been reported to our maintenance team for thorough inspection. We also regret that our breakfast offering fell short of your expectations and will review it for possible improvement. On a positive note, we’re glad that you found our staff welcoming and will be sure to pass along your kind words... read more
Shops were near but there was a smell in the hallway like shrimp or food embedded in the carpet
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad you appreciated the convenience of having shops nearby. We will make sure the hallway concern is looked into so that the area remains as comfortable and inviting as possible. Your input is valuable to us, and we hope to welcome you back for a fresher and more enjoyable stay. Sincerely, Hotel Management
Room was stuffy but AC fixed the smell.
Business response:
Dear David, Thank you for choosing to stay with us and for taking the time to share your review. We’re glad to hear that the air conditioning helped make your room more comfortable and that your overall experience was positive. We appreciate your feedback about the initial room atmosphere, as such insights help us identify areas for improvement, and we will address them with the appropriate teams. Thank you for sharing your thoughts, and we look forward to seeing you again soon at Extended Stay America! Sincerely, Hotel Mana... read more
good area high traffic hotel has everything you need
Clean room, comfortable bed!
Business response:
Dear Ben, We’re glad to hear you had a positive experience with us! It’s a pleasure to know that you were able to relax and unwind during your stay. We truly appreciate you taking a moment to share your thoughts and hope to welcome you back for another lovely visit soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,770 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.