Extended Stay America - Los Angeles - Monrovia

DAVID 

on Expedia

7 years ago

Keep looking WiFi wouldn't work, and desk just gave me a number to call to fix it. After half an hour on the phone with a pleasant man in Mumbai, i gave up. "Breakfast"? I don't think so. Little muffins, granola bars, instant oatmeal, and coffee. That's it. More a morning snack. It's really just a nice "motel", NOT a hotel. And not cheap. 

Anonymous 

on Expedia

7 years ago

Terrible. Marijuana Den food all over in hallways. Ahhhh. Paid to extend and hold room to find next day no one knows nothing the following day. Marijuana smell everywhere all day. Food all over in elevator and hallways. Room not clean. Last time ever at any of these hotels. Not safe atmosphere I stayed in 3 of them past month. Only 1 ok. Two terrible. I give up Never again. 

Anonymous 

on Expedia

7 years ago

Hotel is Ok I had booked a room with a king and a sofa upon check in I was told they overbooked so all they had were 2 separate rooms with 1 double bed in each. I was traveling with myself and two kids so I was not happy that my kids were going to have to sleep alone in a room without me. The next morning we go out to breakfast and come back to find that our room, the room next to us and the room below us are all flooded from backed up toilets and the hallways smelled terrible. They now moved us from our two rooms to one roo... read more

Maureen 

on Expedia

7 years ago

Horrible experience Their internet/Wi-Fi access was nearly non-existent. I spent over an hour with their technical specialists but my access was minimal. They said I could have the enhanced internet access but would not be charged. The enhanced was no better -and they still charged me for it. As for the “free breakfast”, that was a joke. They provided coffee, tea bags and Nature Valley granola bar. No fresh fruit, no juice, no muffins (although I was told they would provide muffins). I will NEVER stay in another Extended Sta... read more

aston 

on Expedia

7 years ago

PioroverLl This hotel needs major upgrading. Drain stunk, tub leaked a steady drip from tap, lights blown out in lamp, bedding was stained- sheets and comforter on top, air conditioning was loud and ineffective. 

Anonymous 

on Expedia

7 years ago

Stay away... There was no hot water in the hotel room during our stay, the closet glass was broken and unsafe, the iron didn’t work. Staff didn’t offer any kind of discount due to horrible room conditions and lack of hot water. I will never stay at this hotel again nor recommend it. 

Hometown visit 

on Expedia

7 years ago

Under-staffed and/or under-resourced this time? Overall, positive features (location; initial cleanliness of the room; conscientious service by some of the desk staff) were overtaken by disappointments (wobbly toilet seat; inoperable hair dryer; uneven availability of complimentary coffee and facial tissue; uncomfortable, noisy beds). A "help-wanted" sign suggests the hypothesis in this review's title.