Extended Stay America - Los Angeles - Monrovia

Brian 

on Expedia

7 years ago

Don't waste your time Hotel looks nice from the outside, but inside, the rooms are bad. I've stayed at other locations for this same chain too...rooms inside are cheap. Old furniture in the room, nothing really nice about the rooms. Won't stay at this Hotel chain anymore 

Edwin Michael 

on Expedia

7 years ago

Musty Although service was OK the room and in fact, the entire hotel was run down, our room in particular had the smell of molds and mildew upon entering. The bed had cobwebs and the bathroom was in dire need of repair/remodeling. I probably will have to think twice about staying here again 

Antoinette 

on Expedia

7 years ago

Purposely overbooking a room They over booked my room that I had already reserved a week before. Someone wanted to extend their stay and instead of telling them that the room was already reserved, the hotel went ahead and gave them the room that was already reserved and then told me that they changed my room with another that was not the same configuration. They should have moved the other people to another room and let me have the room I originally reserved and paid for. BS customer service. They said they are going to disc... read more

AZBruin 

on Expedia

7 years ago

House Keeping??? Booked this hotel for a 3 day weekend stay. Our room had a king sized bed, but the space for it was too tight next to the a/c and made it impossible to walk around. We also had a sofa bed, but there was no bedding for it in the room. We had to go down to the front desk to retrieve the bedding because there was no one there who could bring it up to our room. Also, apparently they only do housekeeping once a week. So when we returned to our room after the first night, the room was not clean, the beds were not ... read more

AARON 

on Expedia

7 years ago

Go at your own risk They overbooked but gave me 50% off an a smaller room that I originally requested. Hotel smelled of fish. The bathroom sink was clogged with the lever not work on sink or beneath the vanity. Requested another pillow that smelled when I received from housekeeping. 

Dan 

on Expedia

7 years ago

A dissapoinment Location was convenient however the property was a disappointment. 

sytze 

on Expedia

7 years ago

Could not get in the hotel Arrived at 12:30 in the morning. All doors closed, no one at counter. Telephone outside door had a number for late arrivals, tried a couple times, no answer. Had to crash at a friends couch. 

Anonymous 

on Expedia

7 years ago

unprofessional staff and many long stayers There was a grease fire a few door down from my room. Smoke, alarm and horrible smell. I evacuated on my own. Waited outside for an hour until fire dept said okay to go back. No one from hotel checked on me or made sure of our safety. Very disappointing. Also many people using hotel like an apt. Low life's. 

Anonymous 

on Expedia

7 years ago

No eating in room! Kitchen area in room with NO dishes or cookware