Extended Stay America - Los Angeles - Monrovia

Eileen 

on Expedia

7 years ago

Ants in the bathroom and a sticky kitchen floor I should have known from signing in and killing an ant at the desk, the stay would not be good. A kitchen with nothing in it and a sticky floor. An air conditioner that would only go down to 72° and had to be unplugged several times to keep working. Ants in the bathroom, floor and tub. Definitely not work $128. Would never stay again. 

Anonymous 

on Expedia

7 years ago

fish smell on 3rd floor and room 211 was smokey. try Arcadia just down the street for a clean good hotel. 

Anonymous 

on Expedia

7 years ago

Horrible Horrible service for $162 a night! Rented 2 rooms and did not get to check into my second room until after 4pm! To top it off there were ants crawling all over our beds to where we couldn't even sleep at night! 2nd room did not have any comforters so the house keepers came in and threw the two comforters in the room in 2 big plastic bags! I will not stay here again and no I do not recommend staying here! 

Anonymous 

on Expedia

7 years ago

If you are alone, this hotel is ok. When you stay with your family, i don't recommend this hotel. Hotel facilities are lack and breakfast is not enough. 

Al 

on Expedia

7 years ago

Booking misalignement :Expedia and the hotel I booked a room with 2 beds and we got a room with one bed. Consequence, my kids slept on the floor. This is unacceptable. The only reason given is that there was a misunderstanding between Expedia and Extended Stay America Los Angeles - Monrovia. I DON'T CARE if there is a problem between Expedia and this hotel !!! I am the client. I paid for a room with 2 beds and received a confirmation from Expedia. 

Armando 

on Expedia

7 years ago

Terrible The customer service was very bad and I had a terrible experience and I will not be staying there again 

CINDY 

on Expedia

7 years ago

The room didn't have no dishes and u had to go down to request it