Extended Stay America - Los Angeles - Monrovia

Anonymous 

on Expedia

8 years ago

Mehh Check in was easy and friendly. 30 Min after arriving a man knocked on my door to serve me with eviction papers for the previous tenant. Construction was going on inside on the bottom floor making going up the only working elevator very annoying. 

Lizzet 

on Expedia

8 years ago

Don't judge a book by its cover! This place is nice looking and lobby staff is great, but can't say the same for cleaning staff. I will start off with the roach and ant infestation. They are everywhere and get into everything. Al the poor staff can do is apologize. Secondly, I understand that this is a pet friendly place, but they should either make sure that they deep clean those rooms once guest with pets leave and or just have designated floors/rooms or hallway ends for them. I have crawling babies and had to hold them in... read more

Anonymous 

on Expedia

8 years ago

Needs to update the overall condition. Quite rundown. I was there 10 years ago, everything was fine but not now. 

Kendrix 

on Expedia

8 years ago

Great employees - Hotel is pitiful and depressing They didn't have the the room I requested. I had booked a room with two twin beds. They only had a King room available when I arrived, which would have been OK if I was traveling with my wife. I didn't want to share a bed with my bro. I was able to bet a room with a Queen and a sofa bed. The sofa bed was from like the 80s and was terrible to sleep on. The hotel was aged and in need of a make over. I'll never stay there again. 

katizzy 

on Expedia

8 years ago

Decent hotel on a budget Room was clean with working a/c. Shower floods the floor. Found hair and stains on towel. Lumpy bed. Clean kitchen with working fridge. No hair dryer. The free b-fast consists of granola bars. Loose deadbolt for room lock. 

Bill 

on Expedia

8 years ago

Hotel Disaster I drove 5 hours to LA for a last minute situation. My wife got the room on Expedia and talked to Jordan who said there was a room left and confirmed that he received the confirmation. I showed up two hours later and Jordan said he was out of rooms. He said Expedia doesn't keep up to date with things. He was really nice but couldn't help me out as they were out of rooms. he said to try the Arcadia Extended Stays america which was close. We tried calling for an hour no body would pick up then I drove there and h... read more

Anonymous 

on Expedia

8 years ago

Room smelled like smoke The room smelled like smoke and a maid who didn't speak English checked me in. The next day they did refund my stay as I moved to a new hotel. 

Shelb 

on Expedia

9 years ago

Room cleanliness issue/noise The room was very unclean - bathroom sink clogged. It was also extremely noisy. 

Antoine 

on Expedia

9 years ago

Horrible Hotel for non-smokers Me, my wife and 7mo old baby boy received a 3rd floor room and it was horrible, since this hotel is not smoker free the smoke migrates into your room from Windows and vents and ac unit as well as being stuck into the walls and fabric in room. So, basically this hotel smelt like an ashtray, however when they moved us to a first floor room it had gotten a little better but the difference was negligible. Ultimately, my wife started having Asthma symptoms again and my son eczema got worse. So yeah ... read more