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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Super Petite chambre avec studio calme . Seul bémol absence de ménage
Business response:
Nicolas, thank you for sharing your concern. We are sorry you were unhappy with the size of your room and regret the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests never encounter a similar problem. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
Ok, nothing special Check in was a bit of a hassle since their internet was down and they had to check us in manually, it took a while as there were others checking in prior to us arriving. We finally checked in, got up to the 4th floor to our room and the keys didn't work. Went back down and they fixed the issue pretty quickly. No internet the 1st day we were there due to their issues, sucked because they advertise the room with wifi but nothing they could really do if the system was down. The hotel looks so much better fro... read more
Business response:
Thank you for the feedback. We are sorry for the issue you encountered at the time of check-in and regret the problems you mentioned. We have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Also, your comments will be used as a training tool to improve our procedures and provide a better experience for our guests. We understand your frustration and truly appreciate your patience. Thanks again, and we hope you will consider returning to our hotel on your next vi... read more
Business response:
Nancy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
clean spacious rooms. I would have like to find a Stay America with a pool though.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you liked your well-appointed room and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Ruth, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Susanne, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Enjoyed my stay. Very comfortable overall and everyone was friendly and professional. Sally at the front desk was always helpful whenever I had questions or needed help with something.
Business response:
Robert, thank you for writing such a lovely review about your stay at Extended Stay America. We are delighted to know you had a great time with us and that Sally made your stay a memorable one. We will share your kind compliments with her as it will certainly make her day. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,371 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.