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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay away from this place This was a VERY disappointing hotel ... the grounds were covered with trash ... the trash cans were all overflowing and apparently emptied once a week ... staff would drop trash on their way to the dumpster and just leave it ... The staff was obviously overworked and nasty. I listened to the maids complaining about the work load at the front desk for 20 minutes while I waited for someone to get more coffee. The bed was old and lumpy. The kitchenette came with 2 cups, 2 plates, 2 glasses and 2 pans. ... read more
They gave away my room even though i had made a reservation. I was told that check in was at 3 which is not current. The girl at the front desk doesn't know policy or procedures. I don't really like staying there because they let any one stay. I recommend finding a different extended stay and i will NEVER go back there again
Business response:
Daniel, thank you for your review. We are sorry for the issues you encountered and regret the inconvenience caused. We will bring your concerns to the attention of our staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
great location and good pricing but the room can be more clean.
Business response:
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. On a positive note, we are glad to read you found us to be a go... read more
Very bad experience.. Prepaid hotel room reservation, canceled without notification. Very bad experience
Business response:
Roberto, thank you for the feedback. We are sorry for the issue you experienced at the time of check-in and regret that we were unable to accommodate you this time. We will share your message appropriately as we are committed to enhancing our services on all levels. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,489 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.