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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Margaret, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Extremely good value for the price. The staff is very friendly and helpful. The rooms are spacious. The only down side is it has tight and limited parking for trucks.
Business response:
Thank you for reviewing your stay at Extended Stay America and for the wonderful feedback. We are delighted to know you were impressed with your spacious room and that we met almost all of your expectations along with the value we offer. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Nicole, thank you for staying at Extended Stay America and for the wonderful rating. We are glad to know you had an enjoyable stay with us and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Overbooked I didn’t end up staying, they overbook my room, so I had to find other accommodations.
Business response:
Ashley, thank you for your review. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full to capacity. We are terribly sorry for this inconvenience and hope you will consider us again. Sincerely, Hotel Management
Was a decent hotel. Our only problem was that the toilet stopped working but it was in our last day so it wasn't a big problem. The staff was friendly but never seemed to be at the front desk. For the price it was hard to beat.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked the value we offer. That being said, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Good quality low cost hotel in south Lubbock I stayed in a single queen room. The room was well appointed. The kitchen (which I did not use) has a stove, frig, and uwave. But it is bare; there are no pots/pans/dishes/silverware. There are two small desks. I was pleased with the room. The free breakfast is simply instant oatmeal and some muffins. There is no dining area; I suppose you can eat in your room; I took it with me.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was enjoyable and that you liked the good value we offer. We would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure serving you, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
I just came visited one day for dr appt Yes it was good to stay st Extened Stay America hotel & good place area thanks
Business response:
Ann, thank you for being our guest at Extended Stay America. We are glad to know you loved our clean environment and were impressed with the convenience of our location. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Michael, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.